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Barracuda Managed Workplace

Configuring User Management

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Overview of the User Management Page

User Management in the Hosted Console website involves the creation of user accounts, and the configuration of Account Policies that define the password rules and login behavior for the accounts. The User Management page contains links to the Users page and the Policies page.

The Users page contains controls to add new users, edit existing user records, and disable or lockout user accounts.

For more information, see the following topics:

Creating User Accounts

Modifying User Accounts

Deleting User Accounts

The Policies page contains controls to manage the access rules and password policy for the Hosted Console website. For more information, see Account Policies.

Creating User Accounts

  1. In the Hosted Console website, click Configuration > User Management.
  2. In the Blueprints list, click the blueprint that you want to work with.
  3. Click the Users tab.
  4. Click Create User Account.
  5. Type the logon name to be used in the User Name box.
  6. In the First Name box, type the first name of the user.
  7. In the Last Name box, type the last name of the user.
  8. If desired, in the Password box, type the account password.
  9. If desired, in the Confirm Password box, type the account password again.
  10. In the Email box, type the email address for the user.
    This is the email address where email alerts will be sent, if applicable.
    Note: Two user accounts cannot have the same email address.
  11. Ensure the Account is Disabled check box is cleared.
  12. Click Save.
  13. Click the Roles tab and see User Configuration Window Roles Tab for instructions about adding roles to the user.
  14. Click the Object Access tab and see User Configuration Window Object Access Tab for instructions about configuring Object Access for the user.
  15. Click Save.

Modifying User Accounts

The User Configuration dialog box displays the details of users in the VAR Admin website, which may be updated from this location.

Also, User Accounts may be locked out or unlocked by accessing the User Configuration page for a user. An account that has been locked out may not be used to login to the Hosted Console web console until it has been unlocked. Accounts may be locked out manually or automatically in response to a violation of the Account Policies.

The User list can be used to choose which user is currently displayed.

To edit the details of a Hosted Console User
  1. In the Hosted Console website, click Configuration > User Management.
  2. Click the Users hyperlink.
  3. Click the user from the Users listing.
  4. Make any required changes to the First Name, Last Name, and Email boxes.
  5. To change the User Account password, click the Reset Password hyperlink.
  6. Enter the new password for the User Account in the New Password and Confirm New Password boxes.
    The password must conform to the defined Account Policies.
  7. Click the Save button to finalize the change or the Cancel button to abort the operation.
  8. To disable the user account, select the Account is Disabled check box.
  9. To prevent the user from being able to log into the Hosted Console website, select the Account is Locked Out check box.
  10. Click the Save button to proceed or the Cancel button to abort the operation.

Deleting User Accounts

  1. In the Hosted Console website, click Configuration > User Management.
  2. Click the Users hyperlink to open the users page.
  3. Click the Delete link that corresponds with the user you want to delete.

Account Policies

Barracuda Managed Workplace Account Policies add additional security to the Hosted Console website, defining how users can access it and protecting it against brute force attacks.

To enable an Account Policy
  1. In the Hosted Console website, click Configuration > User Management.
  2. Click Account Policies.
  3. Select the corresponding check box and configure any values required.
User Settings
User session expires after X minutes

Causes the user to be logged out of the Hosted Console website after a defined period of inactivity.

Default: 90 minutes

Lock account after X failed login attempts within a X period

Causes a user account to be locked out after a configurable amount of failed login attempts during a defined period of time.

Default: 5 failed login attempts in 3 minutes

Accounts that are locked out are unable to access the Hosted Console website until another user unlocks the account.

Password Settings

Force user to change password after administrative reset

Causes users to change their password upon the first login if their password has been reset to active by an Administrator.
Keep a history of X passwords

Causes users to create new passwords and not reuse previous passwords.

Default: 5 days

Enforce alphanumeric passwordsEnforces the use of letters and numbers in passwords.
Enforce special characters in passwordsEnforces that at least one special character must be used in passwords.
Password minimum length is x charactersEnforces a minimum length for the password.

Password expires after x days: Send notification x days

before password expires

Sets a password expiration time.
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