Barracuda Managed Workplace includes a built-in framework that allows you to set up and maintain service plans for the managed services you provide. A service plan allows you to centrally plan and standardize your service offerings, and determines the level of involvement that you have with your customer's technology.
Service plans are made up of services, which in turn are made up of policies. You can create the following policies:
- Avast Antivirus
- Support Assistant
Barracuda Managed Workplace includes 3 pre-built service plans that you can use out of the box to get new client sites up and running. These service plans are designed to help you upsell your clients to more comprehensive service plans.