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Barracuda Managed Workplace

Working with a Device

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This page provides the following topics:

To set a device to be part of a group

  1. In Service Center, click Status > Devices.

  2. Locate the device you want to edit.
  3. Click the device name.
  4. Click the plus icon beside Group Membership.
    grey_plus.jpg Plus icon
  5. Select an existing site or service group to which you want this device to belong.
  6. Click Apply.

To remove a device from a group

Click the trash can beside the group of which you no longer want the device to be a member.

See Also

Creating Service and Site Groups

To add a monitor to a device

  1. In Service Center, click Status > Devices.

  2. Click a device name.

  3. Click Monitors on the right sidebar.

  4. Follow the instructions for adding monitors. See Adding Your Own Monitors.

To remove a monitor from a device

  1. In Service Center, click Status > Devices.
  2. Click a device name.
  3. Click Monitors on the right sidebar.
  4. Select the check boxes for the monitors you want to remove.
  5. Click More Actions.
  6. Click Delete Monitor.

To add a task to a device

  1. In Service Center, click Status > Devices.

  2. Click a device name.

  3. Click Automation Calendar on the right sidebar.

  4. In the Calendar, click Run Now to immediately run a task, or click Schedule to schedule a task.

  5. From the Choose what to execute list, select a script.

  6. Schedule the task. See Scheduling Tasks.

  7. Optionally, set a timeout for the task.

  8. Optionally, apply an alert configuration to the task.

  9. Click Save.

To initiate a remote control session on a device

  1. In Service Center, click Status > Devices.

  2. Click a device name.
  3. Click Remote Control on the right sidebar.
    remoteconnect.jpgRemote Control icon

To immediately initiate a remote control session, click the Remote Control icon, and then select the remote service from the context menu. 

See Also

Working Remotely

To perform a device asset scan on demand

Hardware and software assets are collected at least once every four hours by default. You can refresh this information at any time by requesting the latest assets.

  1. In Service Center, click Status > Devices.
  2. Click a device name.
  3. Click Get Latest Assets on the right sidebar.
Notes
  • If you perform a Get Latest Assets on a virtual machine host, VM asset data is collected and the guest virtual machine assets are also scanned.
  • If you perform a Get Latest Assets on a virtual machine, it is scanned for hardware, software, and operating system data. If the virtual machine host is also part of the scan range, then a Get Latest Assets is also performed on the virtual machine host at the same time.

To exclude a device from management

To find out more about excluding device from management, see About Excluding Devices from Management

  1. In Service Center, click Status > Devices.
  2. Click a device name.
  3. Click Exclude Device on the right sidebar.
  4. Click OK.
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