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Barracuda Managed Workplace

Setting Up Ad Hoc Maintenance Schedules

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Ad hoc maintenance schedules let you manually suppress alerts on a single site or device, starting immediately.

When you create an ad hoc maintenance schedule, you mark it as Planned or Unplanned. If you select Planned, device, site, and network services downtime does not appear as downtime on reports.

Manual maintenance begins immediately, and can be set to a defined duration of time, or can run until you terminate the schedule manually. Unlike other types of maintenance schedules, you can extend the duration of ad hoc maintenance schedules. For more information, see Extending the Duration of Ad Hoc Maintenance Schedules.

To Create an Ad Hoc Maintenance Schedule on a Site

  1. In Service Center, click Dashboards > Central Dashboard.

  2. Click the name of a site.

  3. Click the Set Maintenance button.

  4. In the Schedule area, do one of the following:

    • Select the Until Terminated Manually check box.
    • Select the Duration check box, then type a number or use the up and down arrow buttons to raise or lower the duration in half hour increments.
  5. In the Alert Suppression area, do one of the following:

    • Select the All check box.
    • Select the Configure Alert Suppression check box, then select the check boxes of the alerts to suppress.
  6. In the Maintenance Type area, select one of the following options: Optionally, in the Reason box, type the reason for suppressing the alerts.

    • Select the Planned check box to keep device, site, and network services downtime from appearing as downtime on reports.
    • Select the Unplanned check box to have device, site, and network services downtime appear as downtime on reports.
  7. Click OK.

To Create an Ad Hoc Maintenance Schedule on a Device

  1. In Service Center, click Dashboards > Central Dashboard.

  2. Click the name of a site.

  3. In the Summary area, click Devices.

  4. Click a device name.

  5. Click the Set Maintenance button.

  6. In the Schedule area, do one of the following:

    • Select the Until Terminated Manually check box.
    • Select the Duration check box, then type a number or use the up and down arrow buttons to raise or lower the duration in half hour increments.
  7. In the Alert Suppression area, do one of the following:

    • Select the All check box.
    • Select the Configure Alert Suppression check box, then select the check boxes of the alerts to suppress.
  8. In the Maintenance Type area, select one of the following options: Optionally, in the Reason box, type the reason for suppressing the alerts.

    • Select the Planned check box to keep device, site, and network services downtime from appearing as downtime on reports.
    • Select the Unplanned check box to have device, site, and network services downtime appear as downtime on reports.
  9. Click OK.
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