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Barracuda Managed Workplace

Creating a Maintenance Schedule

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When you create a maintenance schedule, you name it and provide a description.

The default duration for maintenance schedules is one hour and the default start time is immediately. Since maintenance schedules cannot be edited while running, if you want to change the default start time, date, or duration, change those options before you click the Save button.

When you create a schedule, you mark it as Planned or Unplanned. If you select Planned, the downtime of the affected devices, sites, and network services does not appear as downtime on reports.

If maintenance schedules overlap and one of them has the status of Planned, while the other is Unplanned, the overlapping time is set as Unplanned and the downtime of the affected devices, sites, and network services appears as downtime on reports.

The minimum duration is .5 hour. In the Duration box, any fraction of an hour less than .5 hour is rounded up to .5 hour. Over .5 hour, numbers are rounded to one decimal place.

Notes
  • Maintenance schedules replace alert schedules. Alert schedules are deprecated in a future release of Barracuda Managed Workplace.
  • Maintenance schedules do not suppress the following alerts:
    • Cloud monitors
    • Service Center receive alert configuration
    • Onsite Manager processing alert configuration

To create a maintenance schedule

  1. In Service Center, click Configuration > Schedules > Maintenance.

  2. Click New.

  3. Provide a schedule name and description.

  4. In the Start Date box, enter the time when the maintenance schedule runs. 

  5. Click the calendar icon to select the date and/or the clock icon to select from a list of start times.

  6. In the Duration box, type a number or use the up and down arrow buttons to raise or lower the duration in half hour increments.

  7. In the Schedule Type area, select one of the following options:  Set the recurrence, select the alerts to suppress, and select the sites, groups, and devices to include in the maintenance schedule.

    • If you do not want device, site, or network services downtime to appear as downtime on reports, select the Planned check box.
    • If you want device, site, or network services downtime to appear as downtime on reports, select the Unplanned check box.

Setting the Maintenance Schedule

There are several options you can set for the maintenance schedule, such as:

  • how often the schedule repeats
  • the types of alerts that are suppressed
  • what sites, groups, and devices are included

Setting a Maintenance Schedule to Run Once

Maintenance schedules can repeat on a recurring basis, but you can also create a maintenance period that only occurs once.
If a maintenance schedule is not set to repeat, it is removed from the list of schedules when it finishes running.

In the Schedule area, select the Run Once check box.

Setting a Maintenance Schedule to Run Daily

Maintenance schedules can be set to run once a day. If you set the maintenance schedule to run daily, the schedule runs once every 24 hours, beginning at the time in the Start Date box and continuing for the length of time set in the Duration box.

Schedules stay on the list until they are not scheduled to run in the future, when they are removed automatically. If you do not set an end date, the maintenance schedule remains in the list on Configuration > Schedules > Maintenance indefinitely. If you establish an end date, then the schedule is removed from the list on that end date.

For example, if you set the schedule to run every day at 9 a.m., and you set the end date of the recurrence to January 1, the schedule is removed from the list after it runs on January 1.

  1. In the Schedule area, select the Recurring check box.
  2. Select the Daily check box.
  3. Do one of the following:
    • Select the No End Date check box.
    • Select the End Date check box, then type a date or click the calendar icon to select the date.
  4. Click Save.

Setting a Maintenance Schedule to Run Weekly

Using a weekly maintenance schedule, you can define a time period during which alerts are suppressed, and you can repeat that time period on specific days of the week. For example, you can choose to have the schedule run twice a week by indicating that it runs on Tuesdays and Fridays.

Schedules stay on the list until they run for the final time, when they are removed. If you do not set an end date, the maintenance schedule remains in the list on Configuration > Schedules > Maintenance indefinitely. If you establish an end date, then the schedule is removed from the list after it runs for the final time. For example, if the schedule runs on Mondays and Tuesdays and the end date falls on a Thursday, the schedule is removed after it runs for the final time on Tuesday.

  1. In the Schedule area, select the Recurring check box.
  2. Select the Weekly check box.
  3. Select the check boxes of the days of the week you want to run the maintenance schedule.
  4. Do one of the following:
    • Select the No End Date check box.
    • Select the End Date check box, then type a date or click the calendar icon to select the date.
  5. Click Save.

Setting a Maintenance Schedule to Run Monthly

Monthly maintenance schedules allow you to determine a time period on one day a month when alerts are suppressed, for example, the first, fifth, or last day of the month. Or, you can select a day and week, for example, the second Tuesday of the month.

Maintenance schedules stay on the list until they are not scheduled to run in the future, when they are removed. If you do not set an end date, the maintenance schedule remains in the list on Configuration > Schedules > Maintenance indefinitely. If you set an end date, the maintenance schedule is removed from the list after it runs for the final time.

For example, you might set the schedule to run on the first Monday of every month and set the end date of January 31. The schedule is removed from the list after it has run for the last time, so if the first Monday of the month is January 1, the schedule is removed after it runs on January 1 because it is not scheduled to run again.

  1. In the Schedule area, select the Recurring check box.
  2. Select the Monthly check box.
  3. Do one of the following:
    • Select the Every month on the date check box, then select a date from the drop-down list.
    • Select the Every month on check box, then select a week, then select a day of the week.
  4. Do one of the following:
    • Select the No End Date check box.
    • Select the End Date check box, then type a date or click the calendar icon to select the date.
  5. Click Save.
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