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Barracuda Managed Workplace

Setting an Alert to Create a Trouble Ticket

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You have two options for the priority of trouble tickets generated by Barracuda Managed Workplace alerts. Do one of the following:

  1. Locate the name of the monitor you want to configure. See  Locating Monitors.
  2. Click the Alerts tab.
  3. Click the name of the alert.
  4. Click the Create Trouble Ticket check box.
  5. Click Save.
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