We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda Managed Workplace

Adding Remediation Information to an Alert Email

  • Last updated on

When you set up an alert email, you can add suggested steps for the technician to follow to resolve the issue. You can also add a link to a knowledge base or website with more information.  

  1. Locate the name of the monitor you want to configure. See  Locating Monitors.
  2. Click the Alerts tab.
  3. Click the name of the alert.
  4. In the Remediation Steps box, type the steps to take to resolve the issue.
  5. In the Knowledgebase URL box, type a URL.
  6. Click Save.
Last updated on