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Barracuda Managed Workplace

Adding a Monitor for AMT (Active Management Technology) Events

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AMT (Active Management Technology) is a feature of Intel® vPro™ processors. It provides status information from the hardware so that it can be read by Barracuda Managed Workplace.

AMT Event monitors only function correctly if the devices being monitored have successfully been detected as AMT-enabled. See Working with Intel® vPro™ Devices.

Default Monitoring Policy

A default monitoring policy for Intel® vPro™ comes with Barracuda Managed Workplace. This monitoring policy creates an alert on all critical events and emails the alert to all valid recipients.

Self-heal is not available for AMT events.

What You Can Do

You can add the Intel vPro monitoring policy to a service, and then add the service to a service plan. See Creating Services. You can then monitor the information captured by the default monitoring policy for vPro. Both non-critical and non-recoverable events may present opportunities for your sales team.

You can create your own AMT Event monitors to collect the events from all or specified sources. You use search strings and the following severity levels:

  • ALL
  • OK
For more information

See the vendor documentation for the computer with vPro to find out what events are traceable.

To collect events from AMT sources
  1. In Service Center, click Configuration > Monitor & Alert Rules.
  2. From the Site list, select the site where the device is located.
  3. From the Device list, select the device to which you want to add a monitor.
  4. Click Add Monitor.
  5. From the Choose Monitor Type list, select AMT Events.
  6. Click Add Monitor.
  7. In the Monitor tab, type a title for the monitor.
  8. Optionally, type a description for the monitor.
  9. Ensure the Enabled check box is selected.
  10. Do one of the following:
    • To collect events from all AMT sources, select the All check box.
    • To collect events from a specified AMT source, clear the All check box and type a source in the Source box.
  11. Select a severity level from the Severity list.
  12. Type a text string to search for in the Details Search box.
  13. To configure an alert, see Setting Alert Actions.
  14. Click Save.
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