There are two locations in Service Center where you can exclude on a per-device basis; from the Onboarding Overview dashboard, and from the Device Overview page.
To exclude a device when onboarding a site
In Service Center, click Status > Onboarding Overview.
- Click the site that contains the device for which you want to turn monitoring off.
- Select the check box beside the device you want to exclude.
- Click Exclude Device.
To exclude a device when viewing device details
In Service Center, click Status > Devices.
- Click a device name.
- Click Exclude Device on the right sidebar.