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Barracuda Managed Workplace

What's New in this Release

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Automatic Upgrade of Onsite Managers and Device Managers

As of Barracuda Managed Workplace 12 Service Pack 1, Onsite Managers and Device Managers older than two major versions are automatically updated to the latest version when Service Center is upgraded. The update happens in the background, with no manual intervention, starting 30 days after the upgrade to 12 SP1, and will be completed no more than 14 days after starting. For this version, OMs and DMs version 11 SP4 MR2 and older are upgraded to 12 SP1.

You can still choose to update OMs and DMs manually.

The upgrade of OMs and DMs older than 8.2 may fail. Follow the Performing the Upgrade to 10.0 Onsite Managers procedure in the Setup Guide to prepare older OMs and DMs for auto-upgrade.

To facilitate performance improvement, issue resolution, and new feature adoption, automatic upgrade of OMs and DMs is included in all future Barracuda Managed Workplace releases.

Third Party Firewall Tests Added to Site Security Assessment

A new firewall test has been added to Site Security Assessment. Previously, only Windows Firewall was scored in Site Security Assessment. The new Third Party Firewall Status Check test, in the Antivirus Security category, passes if a firewall that is not Windows Firewall is installed and enabled on the device.

For more information about the third party firewall test and how it interacts with Windows Firewall tests, see Firewall-related Security Tests.

Advanced Software Management Tests Added to Site Security Assessment

Two new tests have been added to the Site Security Assessment.

The Third party patch data collection test passes if third party patch data for Windows devices is successfully collected.

The Third party software security update evaluation test passes if third party security updates are current.

Changes to Site Security Assessment

Site enrollment

As of Barracuda Managed Workplace 12 SP1, all sites are enrolled in Site Security Assessment:

  • New sites are enrolled in Site Security Assessment when they are created.
  • Existing sites are enrolled in Site Security Assessment on upgrade to 12 SP1.

New Site Default Security Schemas

You can set any security schema to be the one applied to new sites when they are created. You can change the new site default security schema at any time.

Unassessed Devices Column added to the Site Security Dashboard

The Site Security Dashboard now includes an Unassessed Devices column to display how many Windows devices are not eligible for Site Security Assessment.

Integration with Barracuda Content Shield for Users Hosted on the Barracuda Cloud

Barracuda Content Shield delivers a powerful web threat protection and content filtering solution for MSPs and their customers. Powered by Barracuda’s extensive threat intelligence network, Barracuda Content Shield protects users from accessing malicious sites and inappropriate content, helping to keep your customers’ businesses safer and their employees more productive.

As of MW12 SP1, Barracuda Managed Workplace provides free integration with Barracuda Content Shield for users hosted on the Barracuda Cloud. Users hosted on the Barracuda Cloud can use this integration to view a summary of Barracuda Content Shield threats, agents, and licenses, and to easily navigate to the Barracuda Content Shield portal.

As of MW12 SP1, this feature is not available to users who are not hosted on the Barracuda Networks Cloud.

Deployment Script for Barracuda Content Shield Plus

A script to deploy Barracuda Content Shield Plus to Windows devices is available from the Automation Library. For more information, see Deploying Barracuda Content Shield Plus.

User History

As of this release, the User History creates a record when:

  • A user connects their Barracuda Cloud Control account to integrate another Barracuda project.

  • A user removes a Barracuda Cloud Control account connection.

  • An attempt to connect to a Barracuda Cloud Control account fails.

  • A user removes an Onsite Manager from a site.

  • A user deselects the New Site Default Security Schema.

  • A user selects a different New Site Default Security Schema.

  • A user applies a security schema to all sites.

Performance Improvement

The load time of the Central Dashboard has improved, especially for users with larger numbers of sites, groups, and devices.

New Axcient Monitoring Policy

The new Axcient monitoring policy replaces the Axcient service module, which is deprecated in this release of Barracuda Managed Workplace. If you used the Axcient service module, download the Axcient monitoring policy from the Update Center.

New Symantec Backup Exec Monitoring Policy

The new Symantec Backup Exec monitoring policy replaces the Symantec Backup Exec service module, which is deprecated in this release of Barracuda Managed Workplace. If you used the Symantec Backup Exec service module, download the Symantec Backup Exec monitoring policy from the Update Center.

New Symantec Endpoint Protection Monitoring Policy

The new Symantec Endpoint Protection monitoring policy replaces the Symantec Endpoint Protection service module, which is deprecated in this release of Barracuda Managed Workplace. If you used the Symantec Endpoint Protection service module, download the Symantec Endpoint Protection monitoring policy from the Update Center.

Additions to the Reporting Data Layer

Several new tables have been added to the Reporting Data Layer database, in the areas of Advanced Software Management and macOS support. See the Data Layer Documentation for full details.

Remove Onsite Managers from Sites

A new feature is available to users who have a role that includes the Modify Site permission. You can now remove Onsite Managers from sites that have at least one Device Manager.

You may want to do this in the case of the accidental deployment of an OM to a site, or for sites that previously had desktop computers but does not contain only laptops or mobile devices. You can also use an Onsite Manager to deploy Device Managers, and then remove the Onsite Manager, to create a site that is only managed by Device Managers.

When you remove the Onsite Manager from a site, the number of devices is likely to go down, since it will contain only the devices managed by a Device Manager after the removal.

F or more information, see Deleting the Onsite Manager from a Site in the Setup Guide for your version of Barracuda Managed Workplace:

 

Improvement to start up time

A change has been made that improves start up time for certain functions, like automation and remote tools. To take advantage of this change for a site, you must re-run the site prep tool, or to improve performance for a single device, on the target device, enable Remote Service Management in your firewall application.

Improvements to the Automation Calendar Week View

The Week View of the Automation Calendar has been improved for users who have a large number of automated tasks. If you have more than five automated tasks in any hour during the week, that hour displays a summary of the tasks instead of each individual task. The summary displays information about completed tasks, tasks in progress, and future tasks. For more information, see Using the Summary Boxes in the Automation Calendar Week View in the User Guide.

Changes to the Avast Business Antivirus - Antivirus Definition Files Out of Date Monitor

Previously, the Avast Business Antivirus - Antivirus Definition Files Out of Date monitor alerted if no virus definitions had been downloaded for over two days. Due to changes in the way Avast updates antivirus, this monitor now alerts if virus definitions have not been completely updated for seven days.

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