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Barracuda RMM
formerly Managed Workplace

Creating Automatic Inclusion Rules for Monitoring Policies

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You can create automatic inclusion rules to define the criteria a device must meet to be monitored by the monitoring policy. Devices that match the inclusion rules are automatically monitored. If a device no longer meets the rule criteria, it is automatically removed from monitoring. Automatic inclusion rules only go into effect when you add the monitoring policy to a service, which is then applied to a site or group either directly or as part of a service plan. You can also associate the monitoring policy with a site or service group. For more information on creating and managing service plans, see Creating Service Plans.

Rules are created by first defining AND and OR statements, then by adding rules to the statements. For example, if you are creating a rule to automatically monitor all devices running on a Windows 7 operating system, in the default AND group, you would specify that the OS Name contains "Windows 7".

To create a rule that specifies that the device must either have a Windows 7 or Windows 2008 operating system, you would change the AND group to an OR group, and then add a second rule that specifies that the OS Name contains "Windows 2008".

For more examples of automatic inclusion rules, see  Automatic Inclusion Rule Examples.

Setting up Automatic Application Rules

(13 minutes)


Planning out automatic inclusion rules

Creating automatic inclusion rules will usually be simple, but because you can put together very sophisticated rules, it's best to come up with a statement about the rule before you get started. Here are some example rule statements:

  • If the device must be a firewall, the rule statement would simply be: firewall.
  • If the chassis type must be a laptop, and the operating system must be Windows 7: (Chassis type is laptop) AND (OS is Windows 7).
  • The network service must be HTTP or HTTPS: (HTTP) OR (HTTPS).
  • The domain role must be a member workstation or a member server, and the operating system must be Windows 7 or Windows 2008: (Member Workstation or Member Server) AND (Windows 7 or Windows 2008).
To create an automatic inclusion rule for a monitoring policy
  1. In Service Center, click Configuration > Policies > Monitoring.
  2. Click the name of the monitoring policy to modify.
  3. Click the Automatic Application tab.
  4. Create the conditional statements. See  Creating condition statements for a monitoring policy automatic inclusion rule .
  5. Create the inclusion criteria. See  Creating inclusion criteria for a monitoring policy automatic inclusion rule .
  6. Preview the rule. See  Previewing an Automatic Inclusion Rule .
Creating condition statements for a monitoring policy automatic inclusion rule

Set up the conditional structure of the rule by adding AND or OR statements. By default, rules include a single AND statement.

  • Set up the conditional statements by doing any of the following:
    • To create a single AND statement to which you can add one or multiple rules, do nothing.
    • To create a single OR statement, right-click the existing AND statement and select Modify. From the Type list, select Or.
    • To add an OR statement below the existing AND statement, select the AND statement and click Add. From the Type list, select Or.
Creating inclusion criteria for a monitoring policy automatic inclusion rule

For each AND or OR statement, you must define at least one inclusion criteria.

  1. Select the AND or OR statement to which you want to add inclusion criteria.
  2. Click Add.
  3. From the Type list, select Rule.
  4. From the Rule list, select one of the following:
    Chassis Type Filter devices according to chassis type, such as laptop, desktop, notebook, etc. Select either Equals or Not Equal from the Operator list, and select a chassis type from the Value list.

    Device MAC Address Filter devices by the MAC address. Select either EqualsContains, or Starts With from the Operator list, and type the MAC address in the Value box.

    Device Model Filter devices by providing the device model. Select either Equals , Not Equal Contains Not Contain , or  Starts With from the  Operator list and type the device model name in the  Value box.

    Device Role Category Filters devices by device role category. As a best practice, use this rule when you are applying service plans to shared site groups; the pre-built shared site groups in Barracuda RMM are designed to be applied to the device roles defined in this rule. Select Equals or Not Equal from the Operator list, and then select Network Device, Unknown, Windows Server, or Windows Workstation.

    Hardware Type Filters devices according to hardware type, including desktop, laptop, printer, rack mount, and others. From the Value list, select the hardware type.

    Has Warranty Information Filter devices by whether warranty information exists. Searches for devices with both custom and vendor warranties. Supported vendors include Acer, Compaq, Dell, Gateway, Hewlett-Packard, HP, IBM, Lenovo, and Toshiba. Selecting this option from the Rule list includes all devices with warranty information.

    Installed Memory (in GB) Filter devices by the installed memory. Select either Greater Than or Less Than from the Operator list, then type a number in the Value box, in GBs.

    IP Address Filter devices by the IP address. Select either EqualsNot EqualGreater ThanLess ThanContains or Starts With from the Operator list, then type an IP address in the Value box.

    Is a Printer Filter devices to include printers. Selecting this option from the Rule list includes all printers.

    Is a Virtual Machine Filter devices to include virtual machines. Selecting this option from the Rule list includes all virtual machines.

    Logical Drive Size (GB) Filter devices by the logical drive size. Select either Greater Than or Less Than from the Operator list, then type a number in the Value box, in GBs.

    Manufacturer Filter devices by the manufacturer. Select EqualsNot EqualContainsNot Contain, or Starts With from the Operator list, then type a manufacturer name in the Value box.

    Network Role Filter devices by the network role, such as firewall, router, etc. Select a network role from the Value list.

    Network Service Filter devices by standard network service ports, including commonly-used services such as HTTP, SMTP, and POP3. Custom ports for network services are not filtered. Select a network service from the Value list.

    OS Family Filters devices by OS family, for example, Android, iOS, Linux/ Unix, and Windows. From the Value list, select an OS family.

    OS Name Filter devices by the operating system name, for example, Windows Server 2008 Standard. Select EqualsNot EqualContainsNot

    Contain, or Starts With from the Operator list, then type an operating system name in the Value box.

    OS SKU Filter devices by their unique operating system SKU (Stock Keeping Unit). For example, Windows 7 has several SKUs, including Home Premium, Professional, Home Basic, and Enterprise. Select either Equals or Not Equal from the

    Operator list, then select a SKU from the Value list.

    The OS SKU rule doesn't apply to Windows 2003 and XP operating systems.

    OS   Version  Filter devices by the operating system version, which you can determine by executing the winver command. For example, for the Windows 7 Enterprise operating system, the OS build version is 7601. Select either  Equals , Not Equal, or  Starts   With  from the  Operator  list, then type an operating system version in the  Value  box.

    Responds to SNMP Filter devices by whether they respond to Simple Network Management Protocol (SNMP) monitors. From the Value list, select True to include devices that respond to SNMP monitors, or False to include devices that do not respond.

    Responds to Specific OID Filter devices to include those that respond to a specific SNMP object identifier (OID). From the Value list, select an OID type, such as Dell Server or HP Switch.

    Responds to SSH Filters devices by whether they respond to Secure Shell (SSH) monitors. From the Value list, select True to include devices that respond to SSH monitors, or False to include devices that do not respond.

    Responds to WMI Filters devices by whether they are WMI enabled. From the Value list, select True to include devices are WMI enabled, or False to include devices that are not.

    Responds to WS-MAN Filter devices by whether WS-MAN is enabled, which is an option for WMI connectivity. Select True or False from the Value list.

    SNMP sysDesc Filter devices by the SNMP system description. For example, to include Apple macOS devices, you could enter "Darwin". Select either EqualsNot EqualContainsNot Contain, or Starts With from the Operator list, then type an SNMP system description in the Value box.

    SNMP sysObjectID Filter devices by the SNMP system object ID. For example, Cisco ASA series devices each have unique sysObjectIDs. To include Cisco ASA 5505 devices, enter the sysObjectID for this device type (1.3.6.1.4.1.9.1.745). Select either EqualsNot EqualContainsNot Contain, or Starts With from the Operator list, then type an SNMP sysObjectID in the Value box.

    Software - Mac and Software - Windows Filter devices by the Mac or Windows applications that are installed. You can filter by software name, and optionally you can also filter by the software version.

    1. From the Operator list, select either Exists or Does Not  Exist.
    2. Under Software  Name, select an operator from the Operator list and type the software name in the Value box.
    3. To further filter by software version, select the Include Software Version check box. From the Operator list that appears, select an operator and type a version number in the Value box.
    System Role Filter devices by system role, for example, File Server or Routing Service. Select Equals or Not Equal from the Operator list, and then select a system role from the Value list.

    Windows Service Name Filter devices by the Windows Service Name. To determine the Windows Service Name, view the device's Properties Page. Select either EqualsNot EqualContainsNot Contain, or Starts With from the Operator list, then type a Windows Service Name in the Value box.
  5. Domain Role Filter devices by the domain role. Select either Equals or Not Equal from the Operator list and select a domain role from the Value list, such as Member Workstation or Primary Domain Controller.

  6. Click Add.

  7. Click Save.