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Barracuda Message Archiver

How to Archive Skype for Business Conversations

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An Office 365 Exchange Online service account provides Exchange Server directory permissions to grant the Barracuda Cloud Archiving Service read access to all mailboxes.

Requirements

  • Windows 8 or 8.1

  • Windows Server 2012 or Windows Server 2012 R2

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 SP1

  • Microsoft .NET Framework 4.5 or 4.5.1 and either the Windows Management Framework 3.0 or the Windows Management Framework 4.0

  • Verify the service account has a mailbox, and is not hidden in the Global Address list

Microsoft Exchange Online

Microsoft Exchange Online message throttling policies set bandwidth limits and restrict the number of processed messages. Throttling is enabled by default in Microsoft Exchange Online. Currently you cannot set policies to disable throttling in Exchange Online; for details, refer to the Microsoft Outlook dev blog. Barracuda is working on a solution to provide this option in the future.

Step 1. Connect to Office 365 Exchange Online

  1. Open Windows PowerShell, enter the following command, and then press Enter:
    $UserCredential = Get-Credential
  2. In the Windows PowerShell Credential Request dialog box, enter your Exchange Online user name and password, and then click OK.
  3. Enter the following command, and then press Enter:
    $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection

    For more information, refer to the Microsoft TechNet article Connect to Exchange Online using remote PowerShell.

  4. Enter the following command, and then press Enter:
    Import-PSSession $Session
  5. Enter the following command, and then press Enter:
    Get-Mailbox -ResultSize unlimited | Add-MailboxPermission -User ServiceAccount@domain.com -AccessRights fullaccess -InheritanceType all -Automapping $false

    Permissions are assigned on existing mailboxes only; if additional mailboxes are added to your organization, you must rerun this command.

    For more information on adding mailbox permissions, see Add-MailboxPermission in the Microsoft TechNet. For information on testing mailbox rights, see Get-MailboxPermission in the Microsoft TechNet.

Step 2. Configure Historical Data Import

When setting up the Exchange import job in the web interface:

  • Use the GUID@domain-style hostname available when setting up an Outlook profile or use https://testconnectivity.microsoft.com/

Automatically Discover Settings
  1. Log in to the Barracuda Cloud Archiving Service as the admin, and go to Mail Sources > Exchange Integration.
  2. Click Start New Action. In the Select Action page, click Email Import.
  3. In the Select Server page, click Add New Server.
  4. In the Add New Server dialog box, enter a Configuration Name, and the email address and associated password for the service account.
  5. Click Autodiscover.
  6. If the system is unable to identify your settings, use the steps in the section Manually Configure Settings below.
  7. In the Configure Action page:
    1. Select All Users from the Source drop-down menu.
    2. In the Date section, select All Items.

    3. In the Schedule section, select Now for a one-time import, or click Nightly to configure an ongoing nightly data import.

    4. Expand Advanced Options, and select Import Only Conversation History.

  8. Click Continue.

  9. Verify the configuration settings in the View Summary page, and then click Submit to add the Email Import to the Scheduled Actions table.
Manually Configure Settings

Use the steps in this section only if autodiscover is unable to identify your settings as described above in the section Automatically Discover Settings.

Step 1. Manually Obtain Exchange Hostname Using PowerShell

  1. Open Windows PowerShell, and connect to Office 365 Exchange Online.
  2. Enter the following command, and then press Enter
    $UserCredential = Get-Credential
  3. In the Windows PowerShell Credential Request dialog box, enter your Exchange Online admin username and password, and then click OK.
  4. Enter the following command, and then press Enter:
    $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection

    For more information, refer to the Microsoft TechNet article Connect to Exchange Online using remote PowerShell.

  5. Enter the following command, and then press Enter:
    Import-PSSession $Session  

  6. Enter the following command, and then press Enter:
    Get-Mailbox -Identity <username for service account> | Format-List ExchangeGuid, PrimarySMTPAddress

  7. To determine the Exchange Hostname, combine the ExchangeGuid with the domain portion of the PrimarySMTPAddress in the form ExchangeGuid@domain.com powershellCMD01.png
  8. To close out the remote PowerShell session, enter the following command, and then press Enter:
    Remove-PSSession $Session

Step 2. Manually Configure Server Settings for Email Import

  1. Log in to the Barracuda Cloud Archiving Service as the admin, and go to Mail Sources > Exchange Integration.
  2. Click Start New Action. In the Select Action page, click Email Import.
  3. In the Select Server page, click Add New Server.
  4. In the Add New Server dialog, click Configure Manually; enter the Skype for Business details:
    1. Configuration Name – Enter a name to identify the configuration. For example, type: testdomain
    2. Exchange Hostname – Enter the ExchangeGUID@Domain from Step 1 Manually Obtain Exchange Hostname Using PowerShell. For example, type: 2ee256dd-35d2-44e9-89c9-3df7987f93@domain.com
    3. Username – Enter the service account username. For example, type: ServiceAccount@testdomain.com
    4. Password – Enter the password associated with the username.
    5. Exchange 2013 – Select Yes.
    6. Advanced Options – In the Proxy Server field type outlook.office365.com and leave the Global Catalog Server field blank.
  5. Click Save to add your configuration and close the dialog box.
  6. In the Configure Action page:

    1. Select All Users from the Source drop-down menu.
    2. In the Date section, select All Items.

    3. In the Schedule section, select Now.

    4. Expand Advanced Options, and select Import Only Conversation History.

  7. Click Continue.

  8. Verify the configuration settings in the View Summary page, and then click Submit to add the Email Import to the Scheduled Actions table.

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