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Knowledgebase
The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.
Knowledgebase Articles (71)
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How do I install and use the Outlook Add-In for my Barracuda Message Archiver?
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Why are messages forwarded from my Barracuda Message Archiver getting de-duplicated on my Exchange server?
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Why are my statistics only showing Inbound mail and not Internal and Outgoing on my Barracuda Message Archiver?
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What Voltages Does My Barracuda Message Archiver Accept?
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How do I configure the Barracuda Message Archiver to work with external storage?
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Does Barracuda Networks recommends any storage vendors that work best with the Barracuda Message Archiver
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How do I enable journaling for the Barracuda Message Archiver on a Domino server?
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How do I cluster my Barracuda Message Archivers?
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How Can I Get Started With the PST Enterprise Demo That Comes With My BCAS or Essentials Purchase?
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What steps are necessary for a seamless replacement (RMA / Hardware Refresh) of a Barracuda Message Archiver?
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How do I use the PST Collector for the Barracuda Message Archiver
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How do I allow access via SMB to PST/ZIP exports created by the admin user on my Barracuda Message Archiver?
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How should I configure the Barracuda Message Archiver to work with Unix mail servers like Sendmail, Postfix, or qmail?
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What Limitations Are There on Groupwise Connectivity?
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How Can I View A Demo Experience of the Barracuda Cloud Archiving Service?
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Can I delete a message once the Barracuda Message Archiver has archived it?
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Can my Barracuda Message Archiver work with multiple email servers?
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How do I configure my Barracuda Spam Firewall to work with my Barracuda Message Archiver?
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What steps do I take to link my Barracuda Message Archiver for Cloud Storage?
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Where can I find more information about the ending of support of older models of the Barracuda Message Archiver?
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How does Exchange stubbing work on Barracuda Message Archiver
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What instructions and general information are available for using IMAP to connect the Barracuda Message Archiver with a IBM Notes Mail Journal?
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How do I configure my Barracuda Message Archiver to work with Novell GroupWise?
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How does the Message Archiver Folder Sync feature track emails as a user moves them from folder to folder?
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How can I back up my Barracuda Message Archiver via the Barracuda Backup Service?
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How do I configure my Barracuda Message Archiver to work with Microsoft Exchange 2003?
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How do I get the Barracuda Message Archiver Outlook Plug-In to work in a Microsoft Terminal Server?
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How can I see emails that trigger my custom policies on the Barracuda Message Archiver?
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In what format are emails exported from the Barracuda Message Archiver? Can I export emails to a PST file?
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How do I set up journaling with SmarterMail for the Barracuda Message Archiver?
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Do invalid date headers on import affect deduplication?
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How do I import PST files into the Barracuda Message Archiver?
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Why are message sent dates showing up as the date of message export when exporting to PST files?
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How should I perform wildcard searches in my Barracuda Message Archiver's Search Log?
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How do I use the Exchange Integration feature of the Barracuda Message Archiver?
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How do I enable journaling for the Barracuda Message Archiver on an IMail server?
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How do I define archived message retention policies based on a Saved Search on my Barracuda Message Archiver?
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How can I set up my Barracuda Message archiver to work with Exchange 2010?
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How can I configure my GroupWise server to enable SOAP and in return allow my Barracuda Message Archiver to import the users list from the PostOffice?
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Will the Barracuda Message Archiver archive encrypted emails?
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How can I set Search options for different user roles in my Barracuda Message Archiver?
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How can I set the amount of internal storage to use before rotating to external storage on my Barracuda Message Archiver?
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How do I backup the data on the Barracuda Message Archiver?
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If I enable journaling in Microsoft Exchange, will the Barracuda Message Archiver pick up all my existing email?
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How is the Barracuda Message Archiver PCI Compliant?
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How do I configure my Barracuda Message Archiver to work with CommuniGate Pro?
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Can my Barracuda Message Archiver act as an SMTP proxy? How would I set that up?
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How can I deploy the Outlook plugin for Barracuda Message Archiver via group policy
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How can I set up my Barracuda Message Archiver to work with Asian Languages?
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In what format are emails in my Barracuda Message Archiver stored?
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How can I allow a user to view email for other, specific accounts without changing their role on my Barracuda Message Archiver?
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How does my Barracuda Message Archiver help with storage management on Microsoft Exchange?
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Why doesn't my Barracuda Message Archiver appear to be archiving mail when using POP3 or IMAP journaling with a Microsoft Exchange server? What are these winmail.dat files?
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When dealing with retention policy, how does my Barracuda Message Archiver calculate message lifespan?
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Why isn't my Barracuda Message Archiver removing duplicate messages?
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What kinds of emails do the default policies look for on the Barracuda Message Archiver?
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Why are all messages being classified as incoming messages on my Barracuda Message Archiver?
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How can I configure the Barracuda Message Archiver to work with a virtual Exchange server?
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How can I use the Barracuda Message Archiver to archive emails for only some users?
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How should I enable journaling for the Barracuda Message Archiver on an MDaemon server?
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How do I set up a pair of Barracuda Message Archivers for disaster recovery?
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How do I configure my Barracuda Message Archiver to work with MailEnable?
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How can I back up my messages stored on the Barracuda Message Archiver?
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How do I create policies and alerts on the Barracuda Message Archiver?
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How do I configure my Barracuda Message Archiver to work with Apple Mail Server?
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How should I set up IMAP journaling on my Barracuda Message Archiver?
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Can users log into the Barracuda Message Archiver and read their archived emails?
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Can I create an administrator account that is unable to see or read archived emails on the Barracuda Message Archiver? How?
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How do I configure LDAP/Active Directory integration on my Barracuda Message Archiver?
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How do I forward mail messages from the Barracuda Message Archiver to a user's email account?
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How do I add an Auditor account to the Barracuda Message Archiver?