We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
Accept
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda Campus Barracuda Campus

Back to Knowledgebase

Why are all messages being classified as incoming messages on my Barracuda Message Archiver?

  • Type: Knowledgebase
  • Date changed: 10 months ago
Solution #00003186

Scope:
All Barracuda Message Archivers, all firmware versions.

Answer:
In order for the Barracuda Message Archiver to determine which domains belong to your organization and which are external, you must configure your domains on the Barracuda. Navigate to the Basic > IP Configuration page in the Barracuda's administration interface, scroll to the bottom of the page, and enter your mail domains into the Local Domains list. This list is a list of all domain names for which the Barracuda Message Archiver receives messages. Otherwise, all messages may appear to be incoming messages when using the Basic > Search page or viewing reports.

Link to This Page:
https://campus.barracuda.com/solution/50160000000H6fsAAC