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Why are all messages being classified as incoming messages on my Barracuda Message Archiver?

  • Type: Knowledgebase
  • Date changed: 7 months ago
Solution #00003186

Scope:
All Barracuda Message Archivers, all firmware versions.

Answer:
In order for the Barracuda Message Archiver to determine which domains belong to your organization and which are external, you must configure your domains on the Barracuda. Navigate to the Basic > IP Configuration page in the Barracuda's administration interface, scroll to the bottom of the page, and enter your mail domains into the Local Domains list. This list is a list of all domain names for which the Barracuda Message Archiver receives messages. Otherwise, all messages may appear to be incoming messages when using the Basic > Search page or viewing reports.

Link to This Page:
https://campus.barracuda.com/solution/50160000000H6fsAAC