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Why are all messages being classified as incoming messages on my Barracuda Message Archiver?

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00003186

All Barracuda Message Archivers, all firmware versions.

In order for the Barracuda Message Archiver to determine which domains belong to your organization and which are external, you must configure your domains on the Barracuda. Navigate to the Basic > IP Configuration page in the Barracuda's administration interface, scroll to the bottom of the page, and enter your mail domains into the Local Domains list. This list is a list of all domain names for which the Barracuda Message Archiver receives messages. Otherwise, all messages may appear to be incoming messages when using the Basic > Search page or viewing reports.

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