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How can I deploy the Outlook plugin for Barracuda Message Archiver via group policy

  • Type: Knowledgebase
  • Date changed: 11 years ago

Solution #00003888


All Barracuda Message Archivers with a firmware version of 2.0 or greater. If you need to deploy the Outlook Add-In (or plugin) of Barracuda Message Archiver to a large number of computers via Group Policy this solution is for you.


I. Installing the Barracuda Message Archiver Outlook Add-In Deployment Tool
     1. Log into your Barracuda Message Archiver as an administrator.
     2. Navigate to Users/Client Configuration.
     3. Download and install the Outlook Add-In Deployment Tool.

II. Creating the MST
     1. Start the Outlook Add-In Deployment Tool.
     2. The location of the MSI and the URI of your Barracuda Message Archiver should both be preconfigured with the correct values.    You can change them if needed, however.  The tool will attempt to validate any URI you enter by contacting the BMA; if it cannot connect to the specified BMA, it will warn you but allow you to proceed.  Please ensure the URI is correct, however, as deploying the add-in to your domain with the wrong value will be time-consuming to correct later.
     3. Select the output directory that the MSI will be copied to and the new MST created in.  This directory must be shared (accessible via UNC), and both NTFS and share permissions must be configured such that domain computers have read access.
     4. Select whether to install the Outlook Search Folder feature in addition to the add-in.  This is the default and is recommended but can be disabled if desired.
     5. Click the “Create” button.
     6. If the MST is created successfully, you will be offered the option to test the MST locally by installing the MSI and the MST together on your local machine.  This is purely optional but is a good way to ensure the configuration you have specified is valid.

III. Deploying the MSI
     1. Start the Group Policy Editor for the domain you’ll be installing the add-in for.
     2. Either edit the default policy or create a new policy object and link it to the desired container, e.g. a particular OU containing the computers of users that should have the add-in.
     3. Navigate to Computer Configuration/Software Settings/Software installation.
     4. Right-click on Software installation and select New/Package…
     5. Enter the UNC path to the MSI that you have copied to a shared folder.
     6. In the Deploy Software dialog, select “Advanced”.   Do not use the default option of “Assigned”.  At this time, we are only supporting assigning the package to computers.  If you desire a different deployment scenario (e.g. publish to users), do so only if you are confident in your GPO software deployment and Windows Installer knowledge.
     7. In the properties dialog, select the Modifications tab.
     8. Click “Add..” and enter the UNC path to the MST that you have copied to a shared folder.
     9. Click “Ok”.

IV. Testing
     1. Remember that Group Policy updates can take several minutes to post.  You can run gpupdate /force to perform an immediate update.
     2. Restart a computer that is joined to the domain.
     3. The add-in should be installed when you log in.

V. Troubleshooting
     1. The most probably cause of failure is the computer not having appropriate access to the share.  Double-check that you have configured that correctly.
     2. Check the Event Log on the domain computer.
     3. If the Event Log has no useful information, consider enabling verbose logging and restarting the computer: http://technet.microsoft.com/en-us/library/cc775423.aspx

Additional Notes:

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