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Barracuda NextGen Firewall X

Log message 'All redirector processes are busy' reported in the in proxy.log

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution 00005272 

This solution replies to:
- NG Firewall firmware versions 4.2.x, 5.0.x, 5.2.x
- netfence firmware versions 4.2.x


This message is reported in the "Log" > "<Servername>" > "<Servicename>" > "proxy.log":

2009 01 01 11:00:00 Internal +0100: WARNING: All redirector processes are busy.
2009 01 01 11:00:00 Internal +0100: WARNING: up to X pending requests queued

2009 01 01 11:00:00 Internal +0100: Consider increasing the number of redirector processes to at least <Y> in your config file.

What does it mean?



This message orrurs if you are using ISS Proventia Web-Filter for URL-filtering, but have not configured the amount of redirectors well.

Increase the redirectors in your proxy config. The setting is located at "Config" > "Box" > "Virtual Servers" > "<Servername>" > "Assigned Services" > "<Servicename>" > "Content Inspection" > "Redirector Settings" > "Number of Redirectors".
Most time it is enough to set the suggested value from the logline.

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