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Barracuda MSP – Partner Enablement

MSP App - Account, Product, and user management

  • Course Number: MSPAPP0101
  • Role: Engineer
  • Duration: 13 minutes


This course is designed for MSPs to train them on how to use the MSP app. This is a tool that enables partners to create accounts, activate products on those accounts, manage users, mange licensing and more. This tool is only available to customers who are a part of the Barracuda MSP division. 

Topics covered in this course (in order)

1) Accessing the MSP app

2) Adding an account

3) Activating products

4) Excluding users (manually or with CSV)

5) M365 Connector

6) Changing products and services

7) Partner account products and services tab. (Lists of all products and licenses used).

8) ConnectWise integration overview

9) Export usage data

10) MSP roles and access to MSP accounts

11) User roles explained

12) Partner resources link page

13) Billing, credit card setup, automatic payments etc.

14) MFA setup with BCC

15) MFA Setup with a directory

16) How to enforce MFA for a directory

Self-Paced Training

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Training Materials for MSPAPP0101

Recommended and complementary training materials for this course.

Certification for MSPAPP0101