We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.

Attention

Review the Data Retention Setting in the Global Settings menu by December 2019 to ensure it meets your needs. The first data retention delete will occur on January 1, 2020.

Sending Training Invitations

  • Last updated on

There are several factors to consider when deciding how to invite your users to access and participate in email security training. You might not want users to click on unknown links, but hyperlinks are a part of modern life. Part of your security program should include instructing users to interact with email links in a secure manner.

Review the pros and cons of the six different invitation methods below to help you determine your preferred invitation method.

The following articles can help you set up for sending your training invitations:


 Methods of Sending Training Invitations

  1. Create a campaign to send an email invitation with a unique link to the training.  

    ProsCons
    Users are not required to fill out a registration form before beginning their training activity.You must create an address book to share with Barracuda PhishLine.
    You can clearly see who took the training. Progress can be monitored.Users might not trust an email from an external address. You can offset this issue by sending a corporate communication in advance, alerting users to expect an invitation. Use in combination with #4 and #5 below to send the email from an internal source and to have the training link point to an internal source.
    You can send reminders to those who do not complete the training.

     

  2. Barracuda PhishLine provides a link that you can send out via email, directly from an internal email address.

    ProsCons
    The invitation email comes from a "trusted" email source.If you want to track participation, users must complete a registration page.
    You do not need to create an address book to share with Barracuda – you can use your own distribution groups.You can monitor progress. However, collecting the data requires manual input and the reporting - like being able to see who did not start or complete training – is not as straightforward as other methods.
  3. You can host a link on your intranet site.

    ProsCons
    Users are accustomed to visiting your intranet site for information.Users must fill out a registration form if you want to track participation.
    You do not have to create an address book to share with Barracuda.You can monitor progress. However, collecting the data requires manual input and the reporting - like being able to see who did not start or complete training is not as straightforward as other methods.
  4. Barracuda PhishLine can send email from an account you create for this purpose.

    ProsCons
    You have all the benefits of using Barracuda's system (see method #1).You must create an email account that allows Barracuda PhishLine to have remote access to your email system.
    There is minimal work to send out the invitations.
  5. Barracuda PhishLine can work with your DNS staff to redirect a subdomain of your organization to our domain.

    ProsCons
    Users see an internal domain when hovering over the invitation link.Requires changes to your DNS. For details, refer to Customer Awareness Domain for Training.
  6. Barracuda can generate a list of unique links for each user (based on an address book you provide) in a CSV file that can be used in mail merge. 

    ProsCons
    Users see an invitation from a trusted domain.You must know how to use mail merge.
    Users' activity is recorded within Barracuda PhishLine.You must manage any replies.
Last updated on