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Attention

Review the Data Retention Setting in the Global Settings menu by December 2019 to ensure it meets your needs. The first data retention delete will occur on January 1, 2020.

Understanding Automated Campaigns

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You can use Automated Campaigns to

  • automatically, in response to end users' action
  • run on-demand to alert managers about their employees

For example, running an Automated Campaign of type Activity Clicker Notification, you create a Automated Campaign to send a follow-up email to employees who clicked a suspicious link in a Campaign email. This Automated Campaign points to a Dynamic Address Book, which you link to one or more existing Campaigns. This Dynamic Address Book will gather contact information for users who clicked a suspicious link in the existing Campaign(s).

Automated Campaigns Based on User's Actions

The following automatic campaigns are triggered by end users' actions:

  • Activity Clicker Notification – Sends a follow-up email to users who clicked a link in a campaign email.
  • Activity Login Attempt Notification – Sends a follow-up email to users who attempted to log into a landing page as part of a campaign.
  • Email Reply Notification Sends a follow-up email to users who attempted to reply to a campaign email.
  • FW: Incident Response Notification – Sends a follow-up email to users who reported a campaign email as suspicious. This requires the use of the Phish Reporting Button or other method of reporting suspicious emails to Barracuda PhishLine.

On-Demand Manager Notifications

Note that these Manager Notification types of Campaigns require that you have manager email addresses configured in your Campaign Address Book.

  • Employee Clicker List – Informs managers of which employees clicked a link in a campaign email.
  • Employee Training Reminder – Informs managers of which employees have yet to complete their training.

Next Steps

Before you can create an Automated Campaign, you must create a Dynamic Address Book. See How to Create a Dynamic Address Book.

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