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Knowledgebase
The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.
Knowledgebase Articles (29)
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How do I enable and gather logging for PST Enterprise Client issues
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Processing fails with MAPI error 0x8004060c as PST at maximum file size limit
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PST Enterprise Client fails to discover PSTs as Outlook isn't installed
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PST Enterprise Client fails to discover PSTs as Autodiscover is unsuccessful
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How do I reduce traffic between the PST Enterprise server and my client machines?
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PST Enterprise Client fails to launch as unable to connect to PST Enterprise website
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PST Enterprise preinstaller fails to install require IIS roles
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PST Enterprise administration website fails to load with HTTP 503 error 'Service unavailable'
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Copy Migrate policy fails with the error 'there were x errors'
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PST Enterprise fails to process uncoupled PSTs with 'could not log into mailbox' error
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The PST Enterprise Client runs but doesn't perform any processing
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Copy or Move PST policy fails to progress unless the PST Enterprise Copy Service is restarted
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Customizing the PST Enterprise SelfService website
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PST fails to copy with the error 'There was a problem preparing items for upload to the agent'
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Corrupt PST fails processing with 0x80040119 MAPI error
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Discovery of a PST on a network share fails due to authentication
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Cannot select 'Use a C2C configured instance of SQL Server Express' during install
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PST Enterprise Permissions
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How can I enable logging for the PST Enterprise Copy Service on the Copy Agent server
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How can I find out my PST Enterprise licence information?
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How can I know the database and tables created in PST Enterprise?
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How can the customer enable the Mailbox Maintenance option in PST Enterprise?
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How can the customer log in to PST Enterprise admin when "You are not authorized" error occurs.
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Location of the PST Enterprise Client audit files
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ArchiveOne fails to connect to Exchange due to NSPI connection limitations
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PST Enterprise shows error message 'Call to webservice failed'
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How can a customer use ProcDump for troubleshooting service crashes.
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PST Enterprise and Deduplication
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How can the customer resolve error 1305 when installing PST Enterprise?