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Knowledgebase

The Knowledgebase is a searchable database of technical questions and answers to troubleshoot a variety of issues. Compiled by the Barracuda Technical Support team, this interactive tool is designed to be an easy way to solve technical issues.

Knowledgebase Articles (29)

• Processing fails with MAPI error 0x8004060c as PST at maximum file size limit

  • 2 years ago
• PST Enterprise administration website fails to load with HTTP 503 error 'Service unavailable'

  • 2 years ago
• PST Enterprise Client fails to discover PSTs as Outlook isn't installed

  • 2 years ago
• PST Enterprise fails to process uncoupled PSTs with 'could not log into mailbox' error

  • 2 years ago
• PST Enterprise Client fails to launch as unable to connect to PST Enterprise website

  • 2 years ago
• PST Enterprise Permissions

  • 2 years ago
• PST Enterprise and Deduplication

  • 2 years ago
• PST Enterprise Client fails to discover PSTs as Autodiscover is unsuccessful

  • 2 years ago
• The PST Enterprise Client runs but doesn't perform any processing

  • 2 years ago
• PST Enterprise shows error message 'Call to webservice failed'

  • 2 years ago
• PST fails to copy with the error 'There was a problem preparing items for upload to the agent'

  • 2 years ago
• PST Enterprise preinstaller fails to install require IIS roles

  • 2 years ago
• Location of the PST Enterprise Client audit files

  • 2 years ago
• How do I enable and gather logging for PST Enterprise Client issues

  • 2 years ago
• How do I reduce traffic between the PST Enterprise server and my client machines?

  • 2 years ago
• How can the customer resolve error 1305 when installing PST Enterprise?

  • 2 years ago
• How can the customer log in to PST Enterprise admin when "You are not authorized" error occurs.

  • 2 years ago
• How can the customer enable the Mailbox Maintenance option in PST Enterprise?

  • 2 years ago
• How can I enable logging for the PST Enterprise Copy Service on the Copy Agent server

  • 2 years ago
• How can I know the database and tables created in PST Enterprise?

  • 2 years ago
• How can I find out my PST Enterprise licence information?

  • 2 years ago
• How can a customer use ProcDump for troubleshooting service crashes.

  • 2 years ago
• Corrupt PST fails processing with 0x80040119 MAPI error

  • 2 years ago
• Customizing the PST Enterprise SelfService website

  • 2 years ago
• Cannot select 'Use a C2C configured instance of SQL Server Express' during install

  • 2 years ago
• Copy or Move PST policy fails to progress unless the PST Enterprise Copy Service is restarted

  • 2 years ago
• Discovery of a PST on a network share fails due to authentication

  • 2 years ago
• Copy Migrate policy fails with the error 'there were x errors'

  • 2 years ago
• ArchiveOne fails to connect to Exchange due to NSPI connection limitations

  • 2 years ago