How to Recover a SecureEdge Hardware Appliance with a USB Flash Drive

To recover the Barracuda SecureEdge, format a USB flash drive and import the SecureEdge ISO image to the drive. The Barracuda SecureEdge Manager allows you to download a bootstrap configuration for any existing sites, private edges, or IoT devices. If Zero Touch Deployment is not possible, you can provide a bootstrap configuration as CGW files during the Barracuda Firewall Install setup. 

Before You Begin

Before installing the Barracuda SecureEdge, you must have the following:

• Empty USB flash drive of at least 2 GB, and no larger than 32 GB.
• Download the Barracuda Firewall Install application from the Barracuda Networks download portal.
• Download the SecureEdge ISO image from the Barracuda Networks download portal.
• You must install the Visual C++ Redistributable for Visual Studio 2012 on your computer to use Barracuda Firewall Install.
• Download the bootstrap configuration file for the appliance from the Barracuda SecureEdge Manager. For more information, see How to Download Bootstrap Configuration.
  
  

Step 1. Download Bootstrap Configuration

You can download a bootstrap configuration for any existing sites, private edges, or IoT devices.

1. Open https://se.barracudanetworks.com/ in your web browser and log in with your existing Barracuda Cloud Control account.

2. In the left menu, click the Tenants/Workspaces icon and select the workspace containing your appliance.

3. Download the bootstrap configuration of your hardware appliance. The downloaded file contains the serial number of your appliance. For more information, see How to Download Bootstrap Configuration.

   For HA pairs, two static bootstrap configuration files can be downloaded separately. 

   
   

Step 2. Prepare the USB Flash Drive for Installation

1. Insert the USB flash drive into an available USB port on your client.
2. Launch Barracuda Firewall Install with administrative privileges.

3. Select Auto Installation USB Flash Drive.

4. Click Next.
5. From the Write to USB flash drive list, select Yes.
6. From the Save to list, select your USB flash drive.
7. Click Next.
8. In the Installation Mode Settings section, select the Format USB flashdrive check box.
9. To import an ISO Image, click Import and select copy ISO Image from your disk.
10. Select the ISO image on your disk and click OK.
11. To include CGW Files (i.e. Bootstrap Configuration file), click Modify.
12. The CloudGen WAN Configuration window opens. Click Import and import one or more configuration files and click Close.
13. Click Next.
14. Click Next. The installation details window opens.

15. Click Finish. The files are written to the USB flash drive.

16. When the USB Drive Formatted Successfully window opens, click OK. The USB flash drive is now prepared for installation.  

Step 3. Install the Barracuda SecureEdge

Start the installation by inserting the USB drive and rebooting the SecureEdge.

1. Safely remove the USB flash drive from your client.
2. Plug the USB flash drive into your Barracuda Networks appliance and then power the unit on.

3. An acoustic signal indicates the successful installation.

   After starting the appliance with the USB flash drive, you will hear a loud acoustic signal. Note that it can take up to 20 minutes before this signal rings.

   
   

4. Remove the USB flash drive from the appliance and reboot the unit.

Further Information

For more information on IoT device, see IoT Deployment via Configuration File.