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How to Reboot a Site Appliance

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In certain cases you may have to reboot a Site appliance manually. You can do so easily through the Cloud UI as long as the Site appliance is connected to the Internet. In addition, you can also restart specific services instead of rebooting the whole appliance.  

Reboot a Site Appliance through the Cloud UI

  1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

  2. The chosen Tenant/Workspace is displayed in the top menu bar.

    workspace-tenant.png

  3. Click the expandable drop-down menu and select the workspace containing your Site.

  4. Go to Infrastructure > Sites. The Sites page opens.

  5. Click the arrow icon next to the Site you want to reboot.

    site-sel.png

  6. The Site menu opens. In the top-left corner, click Restart.

    restart01.png

  7. Select the restart option:  

    • Reboot Site – The appliance will be rebooted after confirmation.

    • Restart VPN Service – Only the VPN service will be restarted after confirmation.

    • Firmware Restart – The firmware of the appliance will be restarted after confirmation.

  8. Read the information dialogue and click Confirm to start. It can take up to 5 minutes until the desired action completes and the appliance is back online.

If you reboot the Site in an HA pair, the currently active appliance will always be rebooted first. This causes a failover to the passive appliance, which will remain active even after the original Site appliance comes online again. Note that there will be no downtime during this transition.

Shut Down a Site Appliance

  1. Go to https://se.barracudanetworks.com and log in with your existing Barracuda Cloud Control account.

  2. The chosen Tenant/Workspace is displayed in the top menu bar.

  3. Click the expandable drop-down menu and select the workspace containing your site.

  4. Go to Infrastructure > Sites. The Sites page opens.

  5. Click the arrow icon next to the site you want to shut down.

  6. The Site menu opens. In the top-left corner, click Shutdown.

    shutdown.png

  7. The Shutdown Site window opens.

    shutdown-conf.png

  8. Click Confirm.

Before proceeding with the shutdown, ensure that you have access to the appliance so you can easily turn it back on.