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Barracuda SecureEdge

How to Recover a SecureEdge Hardware Appliance with a USB Flash Drive

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To recover the Barracuda SecureEdge, format a USB flash drive and import the SecureEdge ISO image to the drive. A factory default is possible with this method. The factory default setting will reset the unit to its original factory configuration by erasing all previous settings on the unit. In addition, the Barracuda SecureEdge Manager allows you to download a bootstrap configuration for any sites, private edges, or IoT devices. If Zero Touch Deployment is not possible, you can provide a bootstrap configuration as CGW files during the Barracuda Firewall Install setup. 

Before You Begin

Before installing the Barracuda SecureEdge, you must have the following:

Barracuda Firewall Install must have the same major version as the target firmware that should be installed on the USB flash drive.

Step 1. Prepare the USB Flash Drive for Installation

  1. Insert the USB flash drive into an available USB port on your client.
  2. Launch Barracuda Firewall Install with administrative privileges.
  3. Select Auto Installation USB Flash Drive.

  4. Click Next.
  5. From the Write to USB flash drive list, select Yes.
  6. From the Save to list, select your USB flash drive.
  7. Click Next.
  8. Select the Format USB flashdrive check box.
  9. To import an ISO image, click Import and select copy ISO Image from your disk.
  10. Select the ISO image on your disk and click OK.

  11. Click Next.

  12. In the Installation Mode Settings section, click Import and import the Barracuda ISO image.
  13. Click Next. The installation details window opens.
  14. Click Finish. The files are written to the USB flash drive.

  15. When the USB Drive Formatted Successfully window opens, click OK. The USB flash drive is now prepared for installation.  

Step 2. (Optional) Add Bootstrap Configuration 

  1. Open https://se.barracudanetworks.com/ in your web browser and log in with your existing Barracuda Cloud Control account.

  2. Download the bootstrap configuration of your hardware appliance. The downloaded file contains the serial number of your appliance. Note: If the user has a High Availability site, two static bootstrap configuration files can be downloaded separately. 
  3. Insert the USB flash drive into an available USB port on your client.
  4. Launch Barracuda Firewall Install with administrative privileges.
  5. Select Auto Installation USB Flash Drive.

  6. Click Next.
  7. From the Write to USB flash drive list, select Yes.
  8. From the Save to list, select your USB flash drive.
  9. Click Next.
  10. Select the Format USB flashdrive check box.
  11. To include CGW Files, click Modify
  12. The CloudGen WAN Configuration window opens. Click Import and import one or more configuration files.
  13. Click Close.
  14. Click Next. The Finished window opens. Verify the summary of installation details. 
  15. Click Finish. The files are written to the USB flash drive.

  16. When the USB Drive Formatted Successfully window opens, click OK. The USB flash drive is now prepared for installation.  

Step 3. Install the Barracuda SecureEdge

Start the installation by inserting the USB drive and rebooting the SecureEdge.

  1. Safely remove the USB flash drive from your client.
  2. Plug the USB flash drive into your Barracuda Networks appliance and then power the unit on.
  3. An acoustic signal indicates the successful installation.

    After starting the appliance with the USB flash drive, you will hear a loud acoustic signal. Note that it can take up to 20 minutes before this signal rings.

  4. Remove the USB flash drive from the appliance and reboot the unit.

For more information on IoT device, see IoT Deployment via Configuration File.