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Getting Started

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If you are a Managed Service Provider (MSP), go to MSP Topic - Getting Started.

Barracuda, Office 365, and Azure AD

Impersonation Protection monitors licensed Office 365 mailboxes.

Note that in hybrid email deployments, Impersonation Protection only monitors Office 365 mailboxes; Impersonation Protection does not monitor mailboxes that are part of on-premises solutions.

For Account Takeover suspicious sign-in data, Barracuda requires full Azure AD (Active Directory) tenants. It does not always receive sign-in data from hybrid environments that include both on-premise active directory and Azure AD. 

Logging in for the First Time and Connecting Your Office 365 Account

This process requires Office 365 global tenant administrator credentials.

If you have a hybrid environment that includes Microsoft Exchange, it can take up to 30 days for Impersonation Protection to protect an account after it is migrated to Office 365. It is best to wait until migration to Office 365 is fully complete before activating Barracuda .

Complete the following steps to enable Impersonation Protection to protect your Microsoft Office 365 account:

  1. Navigate to https://sentinel.barracudanetworks.com
    • If you do not already have a Barracuda account – Enter your email, create a password, and click Get Started. Provide information for your account and click Get Started
    • If you have a Barracuda account – Enter your email and password and click Sign In

    Note that for your first login, Barracuda requires a linking code, but does not require a serial number. 

  2. Click Connect to Office 365. Optionally read about the permissions needed. 

  3. When Office 365 opens, log in as a global tenant administrator. 

  4. Review the permissions required by Barracuda and click Accept.

    After you sign up, Barracuda will take anywhere from several hours to several days (depending on the size of your account) to fully learn your environment. After the initial learning phase is completed, you will receive an email notifying you that Impersonation Protection is now available. 

Note that if you add mailboxes to your Office 365 account at a later date, Barracuda requires up to 72 hours to learn about these new mailboxes and begin monitoring and protecting them.

Managing Users

Manage users who have administrative access to your Barracuda account within Barracuda Cloud Control.   

To add or remove users:

  1. Go to http://login.barracudanetworks.com and sign in. 
  2. Navigate to Home > Admin > Users.
  3. Perform the desired action:
    • To add a user, click Add Users.
      Specify the information for the user, following the instructions in How to Add Users and Configure Product Entitlements and Permissions. Be sure to specify entitlements for Impersonation Protection for all users that need access to Impersonation Protection. 
    • To remove a user, select an existing user and click Remove User.

Seamless Connection to Automatic Remediation and Incident Response   

You can access your licensed or trial version of Automatic Remediation (and Incident Response, if purchased) directly from here.  Click the menu button in the top left corner of the page and select Automatic Remediation or Incident Response .

  • If you already have a licensed or trial version of Automatic Remediation (and optionally Incident Response), it will open in a new browser tab.
  • If you do not yet have a license or trial for Automatic Remediation (and optionally Incident Response), a sign-up page displays. You can sign up for a license or free trial on that page. 

If you purchased Incident Response: When viewing the details of an attack, you can click Search for Similar Messages to open Incident Response to locate incidents similar to the one you are currently viewing.  

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