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Barracuda Web Application Firewall

Clearing Locked Out Clients

  • Last updated on

The client IP address(es) are blocked when a request from the client matches any of the following policy settings:

  • Follow Up Action set to Block Client-IP for an attack in the SECURITY POLICIES > Action Policy page.
  • Enable Bruteforce Prevention set to Yes in the URL policy associated with the service in the WEBSITES > Advanced Security page.
  • Session tracking Status set to On for a service in the WEBSITES > Advanced Security page.

The administrator can unblock the locked client IP address(es) using the Clear Locked Out Clients section in the WEBSITES > Advanced Security page.

Unblock a client IP address

  1. Go to the WEBSITES > Advanced Security page, Clear Locked Out Clients section.
  2. In the Client IP Address field, specify the IP address of the client that you want to unblock.
  3. Click Remove from Lockout.
  4. Alternatively, click Remove All Clients from Lockout to clear all blocked client IP addresses.
Last updated on