Why do I keep getting error "unable to perform a backup - can not take a backup at this time creating internal profiles" when trying to perform a backup on my Barracuda Web Application Firewall?

Solution #00004943

Scope:

Applies to Barracuda Web Application Firewalls.

Answer:

Please make sure that Adaptive Profiling is turned off when you are taking backups. You can find this by navigating to Websites > Adaptive Profiling > Edit (for the specific service). If it is turned off and you are still getting this error message please contact Barracuda Networks Technical Support.

Link to this page:

https://campus.barracuda.com/solution/50160000000IIKrAAO