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Why doesn't my Web Security Gateway firmware backup accept my backup file to restore?

  • Type: Knowledgebase
  • Date changed: 11 months ago
Solution #00007196  

Scope:
Barracuda Web Security Gateway

Answer:

We have found that some firmware versions do not accept backup configuration files, especially when previous generation platform/firmware versions are used. This then turns into a manual process to restore configuration.
We will look into documenting this, and try to provide a tool to migrate across firmware versions in the future.
We have created a feature request and the reference number is BNYF-9792.
Starting with Firmware 9.1 and onwards, backups are forwards-compatible.

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