Solution #00006926
Scope:
Barracuda
Web Filter all version and model capable of SSL
inspection
Answer:
iTunes
store started using certificate pinning or another method of SSL
verification that causes issues when using SSL inspection. The only
workaround is to not perform SSL inspection on the apple.com domains.
Even if the domain is not specified manually it is possible that applications or web applications may have enabled the domain in order to successfully block the application.
Currently the Instagram application causes the Web filter to inspect apple.com domains and needs to be removed if this is causing an issue.
Additional
Notes:
BNYF-9081
– This is the issue that describing how the application “Instagram”
enables SSL inspection for the itunes.com domain.
See
Solution
#00001720
for more information.
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