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Barracuda XDR

Editing and Deleting Users

  • Last updated on

Users with the Admin role can edit and delete users.

Admins can’t change a user’s Multi-Factor Authentication to MFA app at this time. Users can change to MFA app themselves by following the procedures in the Selecting your Multi-Factor Authentication Preferences page.

User details you can edit are:

  • Name

  • Cell phone number

  • Email address

  • Organization

  • Role

You can do the following:

  • Search for users

  • View the details of users

  • Edit the details of user

  • Delete users

To search for a user

When you find the user you want, you can edit user details or delete the user.

  1. In Barracuda XDR Dashboard, click Setup > User Management.

  2. In the All Users section, type your search terms in the Search box.

To view user details

User details you can view are:

  • Username

  • Email address

  • Phone number

  • Password status

  • Full Name

  • Role

  • The date the account was created

  • The date of the user's last login

  • The IP address used when the user last logged in 

  • The city where the user last logged in

  1. In Barracuda XDR Dashboard, click Administration > User Management.

  2. Optionally, in the All Users section, type search terms in the Search box.

  3. In the table, click the row of a user.

To edit user details

Administrators can’t change a user’s MFA choice to MFA App at this time. Users can change to MFA app themselves by following the procedures in the Selecting your Multi-Factor Authentication Preferences page.

  1. In Barracuda XDR Dashboard, click Administration > User Management.

  2. Optionally, in the All Users section, type search terms in the Search box.

  3. In the table, click the row of a user.

  4. Click Edit User.

  5. Type any of the following:

    • Full Name

    • Cell Phone (2-Factor Authentication)

    • Email

  6. Select the Organization.

  7. In MFA Method, enable one of the following check boxes:

    • SMS

    • Email

    • None

  8. In Role, enable one of the following check boxes:

    • Admin

    • User

      edit user.png

  9. Click Save.

  10. Click Confirm.

To delete one or more users
  1. In Barracuda XDR Dashboard, click Administration User Management.

  2. Optionally, in the All Users section, type search terms in the Search box.

  3. Select the check boxes next to any users you want to delete.

  4. Click Delete Users.