If you have a Firewall configured, you can block IP addresses that are the source of tickets.
To block or unblock an IP address
- In Barracuda XDR Dashboard, click Intelligence > Alarms & Alerts.
- In the All Tickets table, click any row that has a Source IP.
- In the Source IP row, click Block/Unblock IP.
- Select a firewall.
- Select one of the checkboxes:
- Block
- Unblock
- Click Submit.