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Barracuda Yosemite Server Backup

Why am I receiving a "1401 Alert - Please insert compatible media" from Yosemite Server Backup?

  • Type: Knowledgebase
  • Date changed: 7 months ago

Solution #4109

 

Scope:

Yosemite Server Backup, 8.0 and above

 

Answer:

There may be several reasons why you would receive a "1401 Alert - Please insert compatible media". Possible issues and resolutions to this problem include:

  • No media is detected in the device. This issue is encountered when no media is detected for the job. To continue the job, insert media into the device or loader.

  • The media in the device needs to be changed. This issue is encountered when the product determines that the media in the device has already been seen by the job and is not appropriate. To continue the job, insert the expected media. 

  • The media in the device is not the expected media. This issue is encountered when the media in the device is not the media that is expected for the job. To continue the job, insert the expected media into the device. 

  • The media in the device is not the media listed for the job. This issue is encountered when the media in the device is not in the media list or media pool for the job. To continue the job, either insert blank media into the device (if auto-format is enabled) or insert media into the media list. If you wish to overwrite the media or have just formatted the media, you may delete the media from the database, allow auto-format to format the media, and then select continue. To include the media in the job, you must stop the job and add the media or the media's folder to the "Media to be used" list and re-run the job.

  • The end of the media was reached during a read of the media. This issue is encountered when the media, which is part of a span set, is being read during a job and the end of the media is reached. To continue the job, insert the next media in the span set to allow the read to continue.

  • The media encountered during a read is not the correct spanning media. This issue is encountered when the media, which is part of a span set, is being read during a job but the media is not recognized as part of the span set. To continue the job, insert the next media in the spanning sequence.

  • The media is full. This issue is encountered when the media has reached maximum capacity. This error also applies when the job is set to span media and the current media has reached maximum capacity. If the job is not set to span, you can determine if the backup job is too large for one piece of media by looking at the Summary section of the job log for the total size of the objects scheduled to be backed up. To continue the job, insert another piece of media into the device. Optionally, you can stop the job, select less data to be backed up, and rerun the job. 

  • The device has detected a media error. This issue may be caused by damage to the tape, the device may need cleaning, or another form of attention may be required. Contact customer support to determine the root cause and resolution. To continue the job, insert another piece of media into the device.

  • The data needed for the job is on a different media. This issue is encountered during a restore job when the data that is currently needed is another piece of media. To continue the job, insert the requested media. The current media may be needed later in the restore job.

  • The media in the device can not be added to the job. This issue is encountered when the media in the device is not the expected media and cannot be included in the job. Click continue to skip the current media and carry on with the job.
Link to This Page:
https://campus.barracuda.com/solution/50160000000Hk8hAAC