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Barracuda Yosemite Server Backup

Installation of Yosemite Desktop-Laptop agent fails at Get License step

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00005540

Scope:

Yosemite Desktop-Laptop Backup 3.0 and newer.

Answer:
Error details-

?Failed to communicate with the Policy Server: Server was unable to process request. ---> Unable to generate a temporary class (result = 1).
error CS2001: Source file ?C:\WINDOWS\TEMP\gl6-hxf2.0.cs? could not be found
error CS2008: No inputs specified?

This is due to the account under which IIS is being run not having permissions to the temp folder. Check the permissions of the windows temp folder, ie C:\Windows\Temp. Make sure the user specified in IIS has List Folder Contents and Read permissions to the temp folder.
 
Link to this page:
https://campus.barracuda.com/solution/50160000000ISCBAA4