This course is designed for MSPs to train them on how to use the MSP app. This is a tool that enables partners to create accounts, activate products on those accounts, manage users, mange licensing and more. This tool is only available to customers who are a part of the Barracuda MSP division.
Topics covered in this course (in order)
1) Accessing the MSP app
2) Adding an account
3) Activating products
4) Excluding users (manually or with CSV)
5) M365 Connector
6) Changing products and services
7) Partner account products and services tab. (Lists of all products and licenses used).
8) ConnectWise integration overview
9) Export usage data
10) MSP roles and access to MSP accounts
11) User roles explained
12) Partner resources link page
13) Billing, credit card setup, automatic payments etc.
14) MFA setup with BCC
15) MFA Setup with a directory
16) How to enforce MFA for a directory