From time to time, Barracuda RMM will upgrade the deployment of Avast Antivirus. This occurs after Avast has made their updates available to us, and we go through extended testing to ensure their software is safe and functional within our MSP Partner's environments. This can cause a noticeable difference between the Barracuda RMM version and other vendors and Avast Antivirus providers. For any upgrades, please subscribe to our Status Page.
Please see below for information on how to upgrade your Avast Antivirus with Barracuda RMM.
Understanding Update Settings
- Start with checking how your policy controls your updates.
- Go to Service Delivery.
- Click on Policies.
- Select Avast Antivirus.
- Click on your Avast Antivirus Policy for the Site/Devices to update.
- Go into Workstation (or Server) Settings.
- Select General Settings.
- Reference the screenshot below.
Using Manual Updates through the Execution Schedule
Click on Configuration.
- Select Schedules.
- Choose Execution.
- Click on the schedule for Site/Devices.
- Reference the screenshot below.
The client update itself requires a reboot on the device; this can be delayed on the client end, but it is highly recommended to do this as soon as possible. To get the Avast Business Agent update, which is handled within Barracuda RMM by doing the following:
- Click on Update Center
- Select Products
- Select sites
- Click on Update
OR
- Avast Antivirus Dashboard
- Select Deployment
- Click on the number under Devices with Antivirus
- Check the devices
- Select Update Avast Agents