The Autotask integration enables you to receive daily updates from ECHOplatform for configured accounts in Autotask. Data sent to Autotask includes the following:
- Backup notifications, mapped to a Status, Priority, Queue, and Due Date in your Autotask service desk
- Backup usage, local subscription values, Imaging licensing, Hyper-V host licensing, and QuickSpin host licensing values used to update your accounts’ contracts to enable invoicing
The following table describes the necessary tasks for configuring your Autotask integration.
Task | Description |
1 | |
2 | |
3 | |
4 |