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How to Disable Throttling in Microsoft Exchange Server 2013 and Newer

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This article refers to the Barracuda Cloud Archiving Service and on-premise Microsoft Exchange Server 2013.

Microsoft Exchange Server 2013 message throttling policies set bandwidth limits and restrict the number of processed messages. Throttling is enabled by default on Microsoft Exchange 2013. In order to disable throttling, you must create an appropriate policy and assign it to the service account as documented in the Microsoft Technet article Set Throttling Policy.

Following is a guideline; adjust as necessary for your environment.

Step 1. Create a Service New Account

If you have not already done so, create a new service account using the steps in the article Creating an Email Service Account for Microsoft Exchange Server. Otherwise, proceed to Step 2: Assign Permissions.

Step 2. Assign Permissions

Use the following steps to assign permissions to the new service account:

  1. Log in to the Exchange Server as the administrator, and open the Exchange Management Shell.
  2. At the command prompt, type the following command:
    New-ManagementRoleAssignment -Name:BarracudaMessageArchiver -Role:ApplicationImpersonation -User: Policy Admin
    Where Policy Admin represents the new service account name.

Step 3. Disable Throttling Policy Enforcement

Use the following steps to disable throttling policy enforcement on the new account, replacing Policy Admin with the new account name:

  1. Log in to the Exchange Server as the administrator, and open the Exchange Management Shell.
  2. At the command prompt, type the following command to create a new throttling policy:
    New-ThrottlingPolicy PolicyAdmin
  3. Press Enter. Type the following command to set the throttling policy:
    Set-ThrottlingPolicy Policy Admin -RCAMaxConcurrency Unlimited -EWSMaxConcurrency Unlimited -EWSMaxSubscriptions Unlimited -CPAMaxConcurrency Unlimited -EwsCutoffBalance Unlimited -EwsMaxBurst Unlimited -EwsRechargeRate Unlimited
  4. Press Enter. type the following command to disable policy enforcement:
    Set-Mailbox "Policy Admin" -ThrottlingPolicy Policy Admin
  5. Press Enter.