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  • Internal
    only
    Barracuda Campus

    SecureEdge Support Tools is a resource listed in the CGA App Catalog titled “SecureEdge Support Tools”.

    There are two ways to access SecureEdge Support Tools when connected to the CloudGen Access.

    Direct URL Link to SE Support Tools

    1. Enter URL in browser: https://se.barracudanetworks.com/support
    2. Enter your credentials in the username/password browser pop-up for access

    Cloudgen Access App Catalog

    1. Open CGA App
    2. Search for SecureEdge Support Tools
    3. Click on the name of the app.
    4. Enter your credentials in the username/password browser pop-up for access

    If you are not able to access this resource and are connected to CGA, make sure to create an IT Ticket (https://cuda.atlassian.net/servicedesk/customer/portal/6) and include the following:

    • CGA Support Logs (Debug Mode enabled)
    • Date/Time of access
    • Screenshot of error received
  • Barracuda Campus

    Exciting News! We're thrilled to announce a significant update to our Barracuda SecureEdge Foundation training program. This revamped course is designed to provide you with a deeper understanding of SecureEdge as a SASE product and its practical applications.

    What's New?

    • Focus on Use Cases: We've incorporated modules that delve into real-world SecureEdge use case scenarios, helping you apply your knowledge effectively.
    • Comprehensive Coverage: The training now includes an introductory module on SecureEdge as a SASE product, an infrastructure module on deployment, and a security module covering configuration and management.
    • Dedicated Modules for New Features: SecureEdge Access and Web Security each have their own dedicated modules, providing in-depth insights into these essential components.
    • Latest Features and Solutions: The course has been updated to reflect the most recent SecureEdge features and solutions, including the new Identity Service.

     

    Find out more here:
    https://campus.barracuda.com/product/secureedge/learn/

  • Barracuda Campus

    The Cloud Service Update for SecureEdge was released on August 29, 2024. We are happy to announce that this release introduces a new Identity Service based on the new shared authentication backend service. We support all relevant identity providers and extend support for our SecureEdge Access ZTNA solution to users outside the Microsoft ecosystem. Existing BCC users have automatic access.

    In this release we have added support for:

    • Microsoft Entra ID
    • SAML
    • Google Workspaces
    • OpenID Connect
    • Email based OTP
    • Okta via SAML
    • Barracuda Cloud Control

    In addition, this release also includes many improvements and new features. Some of the highlights are: DHCP relay, support for multiple WAN IPs, dashboard filtering features, and support for Azure Monitor.

    For more information, please see the 9.0.2 Release Notes.

  • Barracuda Campus

    We have just added training for Barracuda Domain Fraud Protection to our collection of self-paced training videos here on Campus.

    This training introduces you to Domain Fraud Protection functionality, including the assistance provided to implement DMARC and begin the process of applying sender authentication policies as a domain owner.

  • Barracuda Campus
  • Barracuda Campus

    Over the last few months, we have been creating brand new videos designed to help our customers that have purchased new Barracuda products or need help with setting up a product for the first time. We’re pleased to share the available video landing page located here: Campus Onboarding Videos

    Each video provides the viewer with an introduction, requirements, hands-on demonstration, and additional resources as a guide to each product to successfully onboard and obtain first value. Videos are available in multiple languages to assist our customers globally and located at the bottom of each video page.

    We are continuing to improve this page with new videos and additional updates in the next weeks.

  • Barracuda Campus

    We have released a new version of the WAF-as-a-Service training.

    This update reflects the latest product version and covers the new licensing options for WaaS, CVE vulnerability mapping and the new App Groups feature.

    Find out more here: https://campus.barracuda.com/product/WAAS/learn/

  • Barracuda Campus

    We are pleased to announce availability of the Barracuda VPN Client 5.3.5 for Linux.

    The following improvements have been added:

    • A vulnerability has been resolved that prevents attackers from creating files at unauthorized directory locations. (BNNGF-72677)
    • Operating 2 tunnels with AES256-MD5 now works as expected. (BNNGF-82355)
    • The VPN client displays the connection status Successfully connected correctly while the tunnel is operating. (BNNGF-82983)
    • Barracuda VPN no longer suppresses verbose output in output redirections. (BNNGF-89299)
    • To ensure that only valid OS versions are allowed to connect via VPN, sending minimum client version information has been enforced. (BNNGF-94280)
    • For the case that a certain Linux distribution experiences issues with Barracuda VPN, the logging for the 'ip' command has been improved to ease finding possible causes. (BNNGF-94340)
    • Barracuda VPN handles passwords as expected in outputs when run with the option 'verbose'. (BNNGF-94341)
    • SIGINT signals are now processed as expected. (BNNGF-94345)
    • Barracuda VPN now handles permissions correctly when writing to a certain configuration file. (BNNGF-94346)
    • When the connection is closed by the VPN server, the VPN client releases all allocated resources as expected. (BNNGF-94651)
    • After interrogating the status or the version of the Linux VPN clients, all allocated resources are released as expected. (BNNGF-94652)
    • When a client cannot connect to the VPN server, the allocated resources are released as expected. (BNNGF-94669)

    The download is available here.

  • Barracuda Campus

    We are pleased to announce availability of the Barracuda Network Access Client 5.3.5 for macOS.

    The following improvements have been added:

    • Switching profiles does no longer require accepting a server certificate. [BNNGF-94405]
    • An issue related to importing VPN files containing spaces in the filename has been fixed. [BNNGF-90834]

     

    The client is available via the Apple App Store and the Barracuda Download Portal.

  • Barracuda Campus

    From June 11 2024, 14:00 UTC to June 13 2024, 10:00 UTC, we are rolling out a major system upgrade on the Campus Portal Infrastructur.

    During this time period, there can be outages, functional degredation or performance problems.

    If you have any questions, contact the Campus Team via the Campus Contact Form.

    Thanks for your understanding.

  • Barracuda Campus

    We are pleased to announce availability of the Barracuda Network Access Client 5.3.5 for Windows.

    The following improvements have been added:

    • Single Sign-on for SAML authentication with WebView2 Plugin is now supported. (BNNGF-93320)
    • VPN Server and Alternate Port Probing performance has been improved. (BNNGF-94327)
    • VPN service is now reconnecting properly when using Direct Access. (BNNGF-94099)
    • An issue with the VPN Always On feature during initial connect after system startup has been fixed. (BNNGF-94100)
    • An issue with Application Time Frame Firewall Rules has been fixed. (BNNGF-94148)


     

     

  • Barracuda Campus

    We are happy to announce the release of firmware 9.0.2 containing numerous improvements.

    For further information please consult the release notes as well as the migration notes on BarracudaCampus.

  • Barracuda Campus
  • Barracuda Campus

    With Barracuda CloudGen Firewall v8.3.3 and 9.0.1 new keys have been introduced to continue the Malware Protection Pattern Update service from AVIRA (Gen Digital). Our partner Gen Digital informed us that the old keys will expire by JULY-31-2024.  

     

    We highly recommend updating to v8.3.3, v9.0.1 (or higher) to continue receiving AVIRA Pattern updates. 

    Hotfixes are available for CGF release versions 8.3.0, 8.3.1, 8.3.2, and 9.0.0.  

    Please visit https://dlportal.barracudanetworks.com for the specific hotfix or version update or contact our Support Team for assistance. 

     

     

    Why are regular AV Pattern Updates so important? 

    When you are using the local Malware Protection Service on your system and you do not install the hotfix or update to 8.3.3 or 9.0.1 until JULY-31-2024, the CloudGen Firewall Malware Protection Service will continue running but it will no longer receive AVIRA Pattern Updates, which means that your local Anti-Virus security will degrade over time. Without regular pattern updates, the latest malware variants will not be detected, which increases the cyber risk. 

    For the Advanced Threat Protection (ATP) service no update is needed. The central Barracuda ATP service (cloud hosted) has already been updated in Fall 2023.

  • Barracuda Campus

    Cloud Service Update for SecureEdge was released on April 2, 2024. We are happy to announce that this release introduces several new safety features for SecureEdge Access. Some of the highlights are:

    • Mass enrollment
    • Tamper Proof
    • User Device Limit
    • Device Pre-Logon
    • User Overrides
    • Application Catalog
    • Zero Trust Access dashboard

    In addition, we now also support the Barracuda DC Client and integration of MSAD directories through LDAP.

    For more information, please see the Release Notes.
     

  • Barracuda Campus
  • Barracuda Campus
  • Barracuda Campus
  • Barracuda Campus

    we are pleased to announce availability of Barracuda Firewall Admin 9.0.1-126 fixing several bugs and improving stability and performance:

    • Improved GTI performance for large scale setups (BNNG-92048)
    • A crash ruing GTI changes removed all transports except B0 (BNNG-93434)
    • Fixed VPN profile export for SAML (BNNG-93488)
    • Several stability fixes
    • Several minor display fixes

     

    The download is available here.

  • Barracuda Campus

    Campus Maintenance is over!

    Thanks for your patience, it took a little longer than planned. Campus should be usable from now. We are ironing out some smaller hick-ups but feel free to use the Campus contact form to inform us about issues.

    Thank you

    Campus Development Team