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Reference / FAQ
Reference / FAQ

Activate and Update Barracuda Products

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Depending on whether your Barracuda product has Internet access, you can complete either an online or offline activation and update.

This article applies to the following Barracuda products:

Firewall Ports

Verify that the required firewall ports are open.

Barracuda Load Balancer ADC

Port Direction Protocol Description
22 Out TCP Remote diagnostics and Technical Support services
53 Out TCP/UDP Domain Name Server (DNS)
80 Out TCP

Firmware updates (unless configured to use a proxy)

123 Out UDP Network Time Protocol (NTP)

80

Out

TCP

Initial provisioning (1)

25 Out TCP Sending system alerts and notifications to the administrator via your mail server. This port can be changed on the BASIC > Administration page.
Any ports used by Services as needed as needed

As required to access the VIP address of a load-balanced service. Configure 1:1 NATs as needed. Certain protocols, including FTP and streaming media protocols, require additional ports to be open.

Note:
 (1) You can disable the initial provisioning port after the initial provisioning process is complete.


Barracuda Load Balancer FDC

Port Direction Protocol Description
22 Out TCP Remote diagnostics and Technical Support services
53 Out TCP/UDP Domain Name Server (DNS)
80 Out TCP

Firmware updates (unless configured to use a proxy)

123 Out UDP Network Time Protocol (NTP)

80

Out

TCP

Initial provisioning (1)

25 Out TCP Sending system alerts and notifications to the administrator via your mail server. This port can be changed on the BASIC > Administration page.
Any ports used by Services as needed as needed

As required to access the VIP address of a load-balanced service. Configure 1:1 NATs as needed. Certain protocols, including FTP and streaming media protocols, require additional ports to be open.

Note:
 (1) You can disable the initial provisioning port after the initial provisioning process is complete.

 

Barracuda Message Archiver
Port Direction Protocol Description
22 Out TCP Remote diagnostics and technical support services
25 (optional) (1) In/Out TCP Email notifications and alerts
53 Out TCP/UDP DNS
80 Out TCP

Firmware and Energize updates (unless configured to use a proxy)

123 Out UDP NTP
443 (optional) In TCP

For remote access over SSL (https) to the Barracuda Message Archiver; see  Enabling SSL for Administrators and Users.

8000 (default) In TCP

Web and add-in access to the Barracuda Message Archiver(2)

Notes:
(1) Port 25 is the default port used for SMTP traffic. Some organizations choose to have email notifications and alerts from the Barracuda Message Archiver sent to an external email address directly or by using an external Smart Host without relaying through the corporate mail server. In these situations, the corporate firewall must be modified to allow outgoing emails from the Barracuda Message Archiver over the SMTP port.

(2) Whenever your Barracuda Message Archiver IP address is changed on the BASIC > IP Configuration page, you are disconnected from the administration interface. You must log in again using the new IP address.

Barracuda Email Security Gateway

Port Direction Protocol Used for
22 Out TCP Remote diagnostics and technical support services (recommended)
25 In/Out TCP SMTP
53 Out TCP/UDP DNS
80 Out TCP Virus, firmware, security and spam rule definitions
123 Out UDP NTP

Barracuda SSL VPN

Port Direction Protocol Description
22 Out TCP Remote diagnostics and service (recommended)
25 Out TCP

Email alerts and one-time passwords

53 Out TCP/UDP DNS
80 Out TCP Firmware and definition updates
123 Out UDP

NTP

389 Out TCP LDAP/Active Directory read access
443 In TCP HTTPS/SSL port for SSL VPN access
500 In UDP L2TP/IPsec access
636 Out TCP LDAP/Active Directory read/write access
1723 In TCP PPTP access; requires GRE IP protocol 47
4500 In UDP L2TP/IPsec access
8000 Out TCP Firmware and definition updates (backup)
8000 In TCP External appliance administrator port (HTTP)(1)
8443 In TCP External appliance administrator port (HTTP)(1)

Note:
(1) Use only if you want to manage the appliance from outside the corporate network.

Barracuda Web Application Firewall

Port Direction Protocol Description
22 Out TCP Remote diagnostics and technical support services
80 Out TCP Firmware and definition updates
123 Out UDP NTP

Barracuda Web Security Gateway

Port Direction Protocol Description
22 In/Out TCP Remote diagnostics and technical support services
25 Out TCP Email and email bounces
53 Out TCP/UDP Domain Name Server (DNS)
80 Out TCP Virus, spyware, category definition updates, and firmware updates
123 In/Out UDP NTP
8000 In/Out TCP See Initial Configuration of the System.

8002

In/Out TCP

Synchronization between linked systems.


Online Activation and Update

Complete the following steps to initiate the online activation process and update the system:

  1. In a web browser, enter the IP address and default HTTP port of the device. For example, enter: http://192.168.200.200:8000/
  2. Log in using the default admin credentials: admin/admin

  3. Go to the BASIC > Status page, and view the Subscription Status section to verify that your Energize Updates subscription status displays as Current. If the device can access the activation servers, your Energize Updates and Instant Replacement subscriptions are most likely active. If not, a warning displays at the top of every page. You must activate your subscriptions before continuing. If the Energize Updates subscription status displays as Not Activated, complete the following:

    1. Click the activation link at the top of the page and complete your subscription activation. 
    2. Go to the Subscription Status section of the BASIC > Status page, and click Refresh to automatically update the Energize Updates subscription activation status.
  4. Go to the ADVANCED > Firmware Update page and verify that the currently installed version is the latest general release. If you have the latest firmware version already installed, the Download Now button is disabled.
  5. If there is a new Latest General Release available:
    1. Click Download Now and allow the update to finish downloading.
    2. After the update is completely downloaded, click Apply Now.

        Do not reboot or turn off the device while the firmware is updating. After the process completes, the device automatically reboots and you are redirected to the login page.

  6. Log in again, go to the BASIC > Administration page, and change the administrator password in the Password Change section.

Offline Activation and Update

Step 1. Obtain Feature and Activation Codes
  1. Contact Barracuda Networks Technical Support to obtain a Feature Code to enable offline updates.
  2. Go to the Barracuda Product Activation page[1], complete the form, and obtain an Activation Code.
Step 2. Activate and Update Device

If your device does not have Internet access, use the following steps to manually enter your Activation Code to activate the device, and then enable offline updates to apply the update packages downloaded in Step 2. Download Updates.

  1. In a web browser, enter the IP address and default HTTP port of the device. For example, enter: http://192.168.200.200:8000/
  2. Log in using the default admin credentials: admin/admin
  3. Activate your device:

    1. Go to the BASIC > Status page.

    2. In the Subscription Status section, enter the Activation Code, and then click Activate. 

  4. Enable offline updates:
    1. Append the URL with &expert=1 to enable expert mode; the ADVANCED > Offline Update page displays.
    2. Enter the Feature Code, and then click Activate. 
    3. When the Enable Offline Updates setting appears, select Yes.
    4. Click Save Changes.
  5. Update your firmware.
    1. Go to the ADVANCED > Firmware Update page.
    2. In the Firmware Upload section, click Browse to navigate to and select the firmware package that you downloaded from your Barracuda Cloud Control account.
    3. Click Upload. After the firmware package is completely uploaded, click Apply Now.

       Do not reboot or turn off the device while the firmware is updating. After the process completes, the device automatically reboots and you are redirected to the login page.

  6. Update definitions:
    1. Go to the ADVANCED > Energize Updates page.
    2. In the Definition Update Upload section, click Browse to navigate to and select a definition package that you downloaded from your Barracuda Cloud Control account.
    3. After the definition package is completely uploaded, click Apply Now.
    4. Repeat steps 6b and 6c until you have updated all of the definitions on the page.
  7. Go to the BASIC > Administration page, and change the administrator password in the Password Change section.

 

 

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