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How to Recover Microsoft Exchange Non-Email Items

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A nightly Exchange integration task to sync non-email items must be configured in order to archive and recover non-email Exchange items. For more information, see How to Archive Microsoft Non-Email Items.

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How to Recover Microsoft Exchange Non-Email Items Video

How to Recover Microsoft Exchange Non-Email Items

  1. Log in to the Barracuda Cloud Archiving Service, go to Basic > Search, and click Advanced next to the Search button.
  2. From the first drop-down menu for search criteria, select the type of item you want to search for: Note, Appointment, Distribution List, Task, Contact:
    search01.png
  3. Further define your search criteria using the next two drop-down menus, and enter your search criteria in the text box:
    Search02.png
  4. Click Search and allow the search to complete.
  5. Once the search is complete, click on the item in the table to display the item details in a new pane.

    Optionally, you can click Resend to Me at the top of the search results to send a copy of the message/item to yourself. From there the item can be opened and saved.

    SearchResults.png

  6. At the bottom of the message details, click on the attachment link to download the item:
    ClickToOpen.png
  7. Save the message to your local system:
    SaveAs.png
  8. Locate the message in the saved folder:
    Locate.png
  9. Double-click the item to open it or right-click the item and click Open:
    OpenMsg.png
  10. Click Save & Close in the upper left-hand corner to save the item in Outlook.
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