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Barracuda RMM
formerly Managed Workplace

Communication with macOS Device Lost After Upgrade to macOS Device Manager 2023.4

  • Last updated on

In rare cases, communication with macOS devices may be lost after upgrading to macOS Device Manager 2023.4.

If this occurs, log on the macOS device, then stop and restart MWExpertsystem.

  1. In macOS, navigate to Applications > ManagedWorkplace > OnsiteManager > Tools.
  2. Then run StopMWExpertSystem.
  3. Once MWExpertSystem has stopped, run StartMWExpertSystem.