Integrating Intronis Backup

For security reasons, only a built-in admin with Multi-Factor Authentication enabled can set up an Intronis Backup integration. The built-in admin is the user who set up Barracuda RMM. If you are not a built-in admin user, you do not have the rights to set up an Intronis Backup integration.

You can set up one Intronis Backup integration per VAR.

On the User Management page, users linked to an ECHOplatform Partner account have a checkmark   in the ECHOplatform Partner column of the user table.

Once you have integrated ECHOplatform, you may want to start using an Intronis Backup policy to set up alerts. For more information, see Creating Intronis Backup Policies.

You also need the following:

• A valid Intronis Backup account.
• An ECHOplatform partner account connected to your Intronis Backup account. For more information, see Getting Started with ECHOplatform.
• An ECHOplatform customer account.
• Your ECHOplatform credentials.
• You can add one Intronis Backup integration per VAR.
  
  

To integrate Intronis Backup, follow the procedures below:

• If you haven't already created an ECHOplatform account, follow the To create the customer account in ECHOplatform procedure

• To generate the Client ID and Client Secret

• Linking the built-in administrator to an Intronis Backup partner account

• >Mapping Barracuda RMM sites to Intronis Backup customer accounts

Creating the ECHOplatform Customer Account and Generating Credentials

If you have an existing ECHOplatform account, you can skip the To create ECHOplatform customer account procedure and just follow the To generate the Client ID and Client Secret procedure.

To create the customer account in ECHOplatform

1. Click one of the following links to log in to ECHOplatform:
   • UK/International: https://manage.echo.barracudamsp.com
   • US: https://manage.barracudamsp.com
2. In the top navigation bar, click Manage.
3. On the right site, click Add Account.Billing Plan
4. Fill in the Customer account details, including the following:
5. In Billing Plan, choose one of the following:
   • No Intronis Backup Assigned
   • Configure Billing Plan: For more information, see  Configuring Billing Plans.
6. If you see a Billing Plan field, assign the relevant package to the customer.
7. Make a note of your Username and Password to use in the integration procedures.
8. Click Save.

To generate the Client ID and Client Secret

You will need the Client ID and Client Secret to integrate Intronis Backup.

1. Click one of the following links to log in to ECHOplatform:
   • UK/International: https://manage.echo.barracudamsp.com
   • US: https://manage.barracudamsp.com
2. In the top right, click Preferences.
3. Click View/Edit Contact Information.
4. In the bottom left, click Generate.
5. Make a note of your Client ID and Client Secret to use in the integration procedures.

Linking the built-in administrator to an Intronis Backup partner account

1. Do one of the following:
   • In Service Center, click Configuration > User Management.
   • If you are logged in as the built-in administrator, click Dashboards > Barracuda Dashboard, then click the link in the ECHOplatform Partner Credentials Required area.
2. Click the link of the built-in administrator.
3. Click the Link to ECHOplatform Partner button.
4. Type the Partner Username.

5. Type the Client Id.

   You can find the Client Id and Client Secret by opening ECHOplatform, then clicking Preferences > View/Edit Contact Information.

6. Type the Client Secret.
7. Click Link.
8. Click Save.

Mapping Barracuda RMM sites to Intronis Backup customer accounts

After you have linked the built-in administrator to the Intronis Backup partner account, all the customer accounts managed by that partner are available to map.

1. In Service Center, click Configuration > Barracuda Integrations.
2. Click a site link.
3. In the ECHOplatform Customer Account area, select the name of the partner you want to map to the site.
4. Type the Username and Password.
5. Click Validate.
6. Click Save.