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Before You Begin

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Your First Login

You will receive an email from the Barracuda PhishLine Onboarding Team within one business day of your purchase with details of how to get started. Follow the instructions in that email, then continue with the information below. 

If you did not receive an email, send an email to with your company name and serial number.

Required Configuration Steps

Logging into Barracuda PhishLine

To log into Barracuda PhishLine:

  1. Navigate to or click the PhishLine link from within your Barracuda Cloud Control (BCC) account.
  2. Enter your email address and click Next
  3. When your organization's Barracuda PhishLine instance appears, enter your login credentials and click Sign In

If you have problems with your initial login, contact your Barracuda PhishLine representative or contact Barracuda Support

Resetting Your Password

When you first log into Barracuda PhishLine, you must reset your password. Follow the instructions described in Resetting Your Password.

Additional Administrators

If you require additional administrative users – people who can create and run campaigns – on your account, refer to User Management.

Product Tours

On-screen product tours help orient you to the many features of Barracuda PhishLine. Click the dialog.png button in the lower right of your screen to get started. Click Send us a message to display the available product tour subjects.

Barracuda PhishLine Workflow

Learn about the basic Barracuda PhishLine workflow in Getting Started: Workflow Basics.

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